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Important alert

This is an important announcement


We are very sorry for the disruption caused to your journey yesterday, 23 June 2016. The extreme weather conditions and  torrential rain which affected London and the southeast meant that Southern services were severely disrupted throughout the day.

Please check for more information about compensation and the simplest way to claim.

Update: Flooding on the line- Clapham Junction Area

The heavy rain we’ve had on Wednesday night into Thursday morning flooded the line between Clapham Junction and Wandsworth Common.

The Clapham Junction to Milton Keynes Central service is suspended for the rest of the day due to flood water on the railway line at Clapham Junction. Network Rail continue to work on reopening the line that serves the West London Line to Watford Junction.

Ticket acceptance agreements:

London Underground between London Victoria and London Euston.

London Overground between Clapham Junction and Watford Junction.

London Midland between London Euston and Milton Keynes Central.

Goodwood Festival of Speed taking place from 23rd to 26th June

Train services to and from Chichester are expected to be much busier than normal. Planned engineering work taking place on Sunday early morning and may affect your journey. To check your journey, please use the National Rail Enquiries real-time Journey Planner

A Festival bus service 902 will be in operation, please see more information  here

More Information about Goodwood Festival of Speed here



RMT strike compensation

We would like to thank you for your patience during the strikes. If your journey was disrupted by the strikes, we urge you to check our compensation and refund page for more information on the arrangement in place for the strike days. 

Improving your railway

Over our seven year franchise we are committed to deliver changes at our stations, on-board our trains and behind the scenes to improve the customer experience. This includes changes to how we sell tickets, our station environments, some of our frontline roles and how we look after our customers.

Find out more here about how we are improving the customer experience

Southern performance improvement plan

Network Rail, Govia Thameslink Railway (GTR) and Southern are working together to improve performance, and have published an updated performance plan. Further information can be found on our performance pages.