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An Apology

Dear Passenger,
I would like to apologise to you for the severe disruption to your services yesterday evening.
Unfortunately, one of our trains broke down in one of the worst possible places - between Battersea Park and Victoria. Because it was not possible for the train to be moved for a prolonged period of time, we were without one of the two approach tracks into Victoria station. This meant that we could not physically get as many trains into the station to form outgoing services as we normally would, leading to cancellations, short notice alterations and delays across our network.
This was a very unusual set of circumstances which resulted in a difficult journey home for you. Once again, I am sorry for the disruption to your evening.
Alex Foulds
Passenger Services Director 


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Uckfield Line Platform Extensions 

Southern and Network Rail are working together to introduce longer trains between Uckfield and London Bridge.  Buses will replace trains in the off peak between Uckfield and Oxted from 2 to 27 November 2015.  Find out more about the project, the impact on the train service and alternative transport while the works take place.

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Network Rail, Govia Thameslink Railway (GTR) and Southern are working together to improve performance, and have published an updated performance plan. Further information can be found on our performance pages

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