Stakeholder Advisory Board

"The purpose of the Board is to ensure Southern's decisions and business practice properly take into account the interests, aspirations and concerns of stakeholders."

The Southern Stakeholder Advisory Board (SAB) was formed to promote a better understanding of customers and of problems encountered by Southern employees and their management. The SAB first met in February 2003.

The Board includes six passengers who have applied from different parts of the network to represent passengers' views and one member who represents disabled users, who is also a frequent user of Southern services. Three staff representatives provide feedback from employees. See a full list of the current SAB members.

The Board is chaired by Chris Burchell, Managing Director of Southern. Commercial Director, Alex Foulds, and Head of Corporate Relations, Jane Lee, also sit on the Board. Frances Cawley is the Board Secretary.

The Stakeholder Advisory Board is the formal way for our passengers and staff to have a role in the management of the company.

 Terms and conditions of the Board (30KB)

How we help

The voluntary Board exists to review, feed back and help drive policy at a senior level within Southern.

Meeting once every two months the Board choose to discuss at least one major issue affecting the company at each meeting. Each major issue is given a SAB sponsor and a Southern sponsor from Southern's senior management.

SAB Youth Project 2012 - Hipstar wallet design competition

Our Hipstar competition was open to 13 to 21 year-olds who live or study along our railway network between Eastbourne and Chichester, to design a new, fun and eye catching ticket wallet for Southern. Full details can be found on our dedicated Facebook site - facebook.com/hipstarcompetition - or from - southernrailway.com/hipstarcompetition. The competition is now closed and the winning wallets will be available soon.

Contact the Board

If you require further information on the Stakeholder Advisory Board and its activities please write to:Stakeholder Advisory Board Secretary
Southern
Go-Ahead House
26-28 Addiscombe Road
Croydon
Surrey CR9 5GA

Stakeholder Advisory Board Secretariat
Or email: sab@southernrailway.com  

2013 Agenda topics

In late 2012 the SAB members selected the following topics, which they feel are relevant and important to Southern's passengers, staff and business, for discussion at their meetings during 2013:

If you would like to raise an issue that is relevant to one of the topics, please contact the SAB secretary before the relevant meeting. 

Annual reports

Since 2009, SAB activity has been reported in the main annual Stakeholder Reports and the latest one can be found under Stakeholder News.

View the Stakeholder Board Annual Reports from 2004 until 2008 by clicking on the links below: