Thank you for travelling with Southern on your daily commute
We have the following special features and offers that may help you:
Delay Repay
This is a simple system to enable you to claim compensation if your journey is delayed by 30 minutes or more owing to a problem with Southern trains.
You can scan your season ticket once and apply online anytime a 30 minute or longer delay happens (which won’t be often as only two out of every thousand trains were half an hour or more late last year).
Alternatively you can download a claim form and claim by post enclosing a copy of your ticket.
Please check full details here.
Journey Alerts
You can request free email Journey Alerts so that any service disruption is reported to you in good time.
This means you can avoid down time for instance in the evening you might stay at the office a bit longer and get some work done until the problem is resolved.
Please check full details here.
MyTimes®
MyTimes® is a neat way to print just the trains and stations you need for your journey. It also means we can cut down on print runs for pocket timetables reducing the amount of paper we consume.
Seasons online
You can buy your season ticket online with Southern. We don’t charge booking fees or credit card fees and first class post is free. For monthly and longer seasons recorded delivery is free.
You can also renew your monthly season ticket online, and we can send you renewal reminders.
Please check full details here
Special season ticket prices
Southern offer special season ticket prices from a number of stations. Usually these fares are available to passengers who buy a ticket to London Victoria instead of London Terminals.
For some journeys tickets are available for use on Southern trains only and these tickets are offered more cheaply than tickets valid on every train operator.
Examples:
Brighton to London
| Brighton to London | London Victoria | London Terminals* |
| Weekly | £82.00 | £88.90 |
| Monthly | £314.90 | £341.40 |
| Annual | £3280.00 | £3556.00 |
* valid to Victoria, Waterloo/Waterloo East, Charing Cross, Cannon Street, London Bridge, Blackfriars, City Thameslink
You could save £276 on an annual, £318.00 on 12 monthlies and £345 on 50 weeklies.
Fares are standard class as at 2nd January 2010.
Chichester to London
| Chichester to London Terminals | London Victoria | Southern only | Any Operator |
| Weekly | £90.60 | £92.20 | £93.90 |
| Monthly | £347.90 | £354.10 | £360.60 |
| Annual | £3624.00 | £3688.00 | £3756.00 |
You could save £132 on an annual, £152.40 on 12 monthlies and £165 on 50 weeklies.
Fares are standard class as at 2nd January 2010.
Dorking to London
| Dorking to London Terminals | Southern only | Any Operator |
| Weekly | £52.00 | £54.00 |
| Monthly | £199.70 | £207.40 |
| Annual | £2080.00 | £2160.00 |
You could save £80 on an annual, £92.40 on 12 monthlies and £100 on 50 weeklies
Fares are standard class as at 2nd January 2010
Charitable donation
For every annual season ticket purchased on-line we donate £1 to either
If all of our annual season ticket customers bought their tickets on line we would donate nearly £60,000 per year!







