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Check times & buy tickets
Outward Journey
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Please note we're unable to accept more Railcards than passengers
Please note we're unable to accept more than three Railcards

**By clicking 'Buy Rail Tickets' you will be directed to our new way to find and buy tickets. To use the current service, please click here

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You are here: Home > Your account details

My Account

To make sure you never miss out on our great offers, register online and opt in for offers.


Register with us and enjoy privileges including:

Opt in for marketing to be the first to hear about our great offers

  • Enjoy fantastic savings on Southern Advance tickets
  • Shop with confidence with our online security including 3D Secure
  • Receive season ticket renewal reminders

Account Protection Tips

There are a number of things you can do to protect your account with Southern:

  • Don't share your password with others. Protect it, it's yours.
  • Choose a strong password and change it regularly.
  • Create a unique password by using a combination of letters and numbers, but avoid the obvious like date of birth.
  • Avoid using the same password for other accounts.

Introducing a new way to buy online

Accessing your new account

We're changing the way you find and buy tickets online. We'd love for you to trial our beta version.

To help us improve your online experience further, please let us know what you think.

It's really easy to use. If you already have an account with us you will be prompted to reset your password. If you're a new customer, simply register below.

Login to your account


What are the benefits?

  • Buy tickets on your laptop, tablet or mobile
  • Renew your season ticket on the go. Learn more about our key smartcard

  • Easy-to-view best value fares and Railcard and GroupSave discounts

  • Buy tickets for any UK journey with ease

  • Map feature to clearly illustrate your journey

  • Our updated apps have integrated purchasing and you can access your ticket wallet offline

More upgrades and improvements are coming soon. Please take a look and give us your feedback.

Your new account details

Managing your account couldn't be easier. You'll have access to your personal details and preferences, as well as your booking history, eVouchers and key smartcard details.

Once you've logged in, you can find your account in the top right corner of the screen where it says "Welcome back".

To get the most out of your account you can access and personalise the following:

Addresses - You can add your billing address here, and your UK delivery address.

eVouchers - If you have an eVoucher, you can view the balance here.

Purchase history - View all your bookings in one place.

Apply for a key smartcard - If you're a season ticket holder, buy your tickets online with the key. It's secure, durable, and easy to use.

Useful links

View our frequently asked questions

Refunds and eVouchers

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BETA Introducing a new way to find and buy tickets online