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You are here: Home > Southern > Latest news > News archive > 2010 > August > Transport Minister re-opens Gipsy Hill station

Transport Minister re-opens Gipsy Hill station

Date: 12 Aug 2010

Transport Minister Norman Baker has re-opened Southern’s Gipsy Hill station following a £800,000 programme of improvements under the Department for Transport's National Stations Improvement Programme (NSIP).

The objective of the NSIP scheme is to provide noticeable and lasting improvements for rail passengers at approximately 150 medium-sized stations throughout England and Wales. At Gipsy Hill this has been brought to life spectacularly for the passengers who use the station whilst retaining its heritage.

Among the enhancements to the station has been a complete re-design of the booking hall to include a new accessible ticket office window, an accessible station entrance, a new accessible toilet and new retail and ticket buying facilities. In a unique partnership between DfT, TfL and Southern ticket gates have also been installed to improve security and reduce ticketless travel, and since April the station has been staffed from the first to last train. Also new to the station are two new waiting shelters and seating on the platforms and the existing wooden building on platform 1 has been completely refurbished.

To add the final touches, the entire station has been deep cleaned and repainted.

On opening the station, Norman Baker said “Stations are the gateways to our communities and the country’s rail network - it is therefore vital that they leave a lasting positive impression on passengers. This is why the Government is committed to improving the total rail journey experience for passengers.

“Gipsy Hill station now boasts new comfortable waiting areas, improved security, clearer information and better disabled access. Similar work will be completed soon at Streatham Hill station and I welcome the efforts of Southern to make these improvements for the benefit of passengers

At the ceremony were representatives from Southern, Network Rail, Transport for London and London Borough of Lambeth Council.

Southern’s Managing Director, Chris Burchell said:
“Thanks to NSIP and the new DfT-funded ticket gates, Gipsy Hill station has truly been transformed. We now have a station we are proud to present to our passengers and I’m sure people will be able to enjoy the station and its new facilities for many years to come.”

Mike Goggin, Network Rail’s Director of Stations and Customer Service added: “Good rail links are vital for connecting people and businesses. Passengers rely on rail for almost 4m journeys every year from Gipsy Hill and Streatham Hill stations reflecting the importance of these investments to the community and local economy.”

The visit to Gipsy Hill was followed closely by a trip to Streatham Hill station where the Minister was able to see another NSIP programme nearing completion, with automatic ticket gates and refurbishment of the booking hall and platform areas all being part of the overall station improvement project.

The aim of the improvement works to the station building was to provide a more attractive welcoming environment for Southern customers and included the following enhancements:

Re-modelling of the Booking Hall to include:

• Improved access and egress;
• Increased circulation space;
• Enhanced Customer Information System (Work in progress);
• Anti slip flooring;
• Accessible W.C;
• Integrated Digital CCTV; and
• Automatic Ticket Gates (three normal and one wide aisle gate)

Re-modelling of the Ticket Office to include:

• Improved ticketing facilities with accessible window;
• Reconfiguration of back of house Staff Welfare Facilities;
• New W.C;
• New Cafe tenancy; and
• Relocation of dry cleaning drop-off facility.


Full Refurbishment and re-modelling of the timber building on Platform 1 to include:

• Enhanced waiting facilities;
• Information Desk;
• New passenger toilet facilities;
• New staff accommodation and welfare facilities;
• Repairs to platform canopy;
• Full Refurbishment and re-modelling of the timber building on Platform 1;
• New modular waiting shelters to Platform 2; and
• Additional Seating to both platforms