"The purpose of the Board is to ensure Southern's decisions and business practice properly take into account the interests, aspirations and concerns of stakeholders."
The Southern Stakeholder Advisory Board (SAB) was formed to promote a better understanding of customers and of problems encountered by Southern employees and their management. The SAB first met in February 2003.
The Board includes six passengers who have applied from different parts of the network to represent passengers' views and one member who represents disabled users, who is also a frequent user of Southern services. Three staff representatives provide feedback from employees. See a full list of the current SAB members.
The Board is chaired by Chris Burchell, Managing Director of Southern. Franchise Improvement Director, David Scorey and Head of Corporate Relations, Jane Lee also sit on the board. Frances Cawley is the Board Secretary.
The Stakeholder Advisory Board is the formal way for our passengers and staff to have a role in the management of the company.
Terms and conditions of the Board (30KB)
How we help
The voluntary board exists to review, feed back and help drive policy at a senior level within Southern.
Meeting once every two months the Board choose to discuss at least one major issue affecting the company at each meeting. Each major issue is given a SAB sponsor and a Southern sponsor from Southern's senior management.
SAB Youth Project - Makin Tracks
Makin Tracks was the 2011 project to help engage better with our younger passengers by 
appealing to their creative nature and get them involved with the railway in a much more positive way. So 14 to 19 year olds were invited to make a music video made about where they live, work, or study on the Southern railway network. Part of the winners prize is that their masterpiece will be posted on YouTube ready to go viral.The competition closed on 22 May and a panel of judges, including Sussex Heart FM's Lynsey Bartlett, selected the winners. The final videos has now been launched on our YouTube site www.southernrailway.com/makintracks - so do check them out!
Contact the Board
Stakeholder Advisory Board Secretary
Southern
Go-Ahead House
26-28 Addiscombe Road
Croydon
Surrey CR9 5GA
Stakeholder Advisory Board Secretariat
Or email: sab@southernrailway.com
2012 Agenda Topics
In late 2011 the SAB members selected the following topics, which they feel are relevant and important to Southern's passengers, staff and business, for discussion at their meetings during 2012:
| 11 January 2012 | 7 March 2012 | 2 May 2012 |
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Security / eyewitness |
Project Mercury update Environmental improvement and engagement |
Customer Service |
| 18 July 2012 | 19 September 2012 | 14 November 2012 |
Accessibility Franchise review at the midway point |
Review the key |
Sharing best practice |
If you would like to raise an issue that is relevant to one of the topics, please contact the SAB secretary before the relevant meeting.
Annual Reports
View the Stakeholder Board Annual Reports by clicking on the links below.
Since 2009, SAB activity has been reported in the main Stakeholder Report and the 2011 report can be found here.
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2007 |
2008 |
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2004 |
2005 |
2006 |
