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You are here: Home > Friday 13 January

Friday 13 January

Important alert

Travel advice during the industrial action

Please choose your date of travel from the list below

- Select -
 
 

Updated 11am 16 Jan

ASLEF have announced driver strikes on Southern, although services are still expected to be severely disrupted every day until further notice due to the ASLEF union’s refusal for drivers to work overtime.

The information on this page refers to days affected by the RMT and ASLEF drivers’ strike

  • Tuesday 24 January
  • Wednesday 25 January
  • Friday 27 January

What services will operate?

Check our map

  • On routes shown in grey, there will be no service
  • On routes shown in red and purple, you are advised that there will be a significantly reduced service and are advised to avoid travelling at peak times
  • On routes shown in yellow, only buses will operate
  • On routes shown in blue, buses will operate to provide a connection with alternative rail services to London for essential journeys only. These services are expected to be very busy and will run only at certain times. Journey times to London will be much longer than normal.

Only the following services will run across the Southern network

Thameslink, Southeastern, South West Trains, London Midland, London Overground servies
Will operate to a normal timetable.

Gatwick Express
A service will operate between London Victoria and Gatwick Airport every 30 minutes between approximately 05.00 and 22.00

Southern
There will be a very limited peak-only service between Caterham and London Victoria (calling at Whyteleafe South, Whyteleafe, Kenley and Purley only). These services are expected to be very busy and you should only travel if your journey is essential. No train services will operate on any other route.

PDF Caterham - London Victoria (train timetable)

Buses will operate as follows:

PDF Hastings - Ashford (calling at all stations)

PDF Lewes - Seaford (calling at all stations) - Please note, there are no onward connections from Lewes and on strike days buses will operate to/from Lewes Bus Station and not the railway station (which is a 10 minute walk away)

PDF Lewes - Cooksbridge - Plumpton For local journeys only. Please note there are no onward connections at Lewes to/from London

For essential travel, a limited bus service will operate to provide a connection to London from/to the following stations:

PDF Eastbourne: to and from Hastings (for Southeastern connections to and from London)

PDF Bexhill: to and from Hastings (for Southeastern connections to and from London)

PDF Uckfield and Crowborough: to and from Tunbridge Wells (for Southeastern connections to and from London)

PDF Oxted: to and from Sevenoaks (for Southeastern connections to and from London). Buses at Sevenoaks will stop at the bus stop on London Road - adjacent to Tubs Hill shops

PDF East Grinstead: to and from Three Bridges (for Thameslink connectes to and from London). Timetable coming soon.

PDF Horsham: to and from Dorking (for South West Trains connections to and from London)

PDF Tattenham Corner: to and from Epsom (for South West Trains connections to and from London)

PDF Chichester: to and from Havant (for South West Trains connections to and from London)

Journey times will be much longer and capacity will be limited which means that queuing systems may in place. Unless otherwise noted, all buses will pick up/set down from the railway station in question.

National Rail journey planners will be updated from around 02:00 the day before to show only the services that operate. The full timetable (including trains that will not run) will show until this time. We cannot guarantee the accuracy of other journey planners or web ticketing sites.

On all routes you are advised to travel only if your journey is essential, to allow extra time and to travel outside peak times if possible.

Ticket office opening hours may need to change at short notice, meaning that some ticket offices will be closed during their advertised opening times.

Other travel options

We are working with other organisations to provide additional alternatives to assist you where Southern trains are not operating. A list of ticket acceptance on alternative bus, rail tram and tube services are available further down the page.

Alternative routes within London for Oyster holders
Select your origin station from this list to find alternative routes between Southern stations using your Oyster.

Car sharing schemes
If you need a lift, or will be driving and wish to offer spare seats to other customers, we recommend:

Parking at alternative locations
There are a number of websites and Apps available to help you to find parking spaces close to locations where rail and bus services are operating. These include:

Please note that parking will be busy in these areas and you should expect to have to queue to join any rail or bus services. Vehicles and their contents will be left entirely at the owner risk and normal parking charges will apply.

Can I drive to an alternative station and park for free?
If you hold a car park season ticket for a Southern car park. You may use this to park in other Southern operated car parks on the days of the driver strikes.

National Express Coaches
National Express operates scheduled coaches between Brighton and London. They will operate special Commuter services between Brighton Coach Station and London Victoria Coach Station on strike days.

Visit nationalexpress.com/commuter for more information.

Remote working options
If you are unable to work from home on strike days, but can work remotely from your normal place of work, there are a number of options you may wish to consider for accessing shared desk/office space in locations convenient to you. 

Local libraries provide working space and internet access is usually available. View local library services here.

There are also websites offering shared office/desk space that you may wish to consider including:

Ticket acceptance and compensation

Can I use my ticket on other dates?

  • Single and Return tickets (including advance purchase tickets) valid for travel on dates affected by the strike may be used for travel on the day they were booked for, or on the day after the strike has finished
  • For journeys involving other train operators, your tickets (but not seat reservations) are valid for travel on the day they were booked for, or on the day after the strike (subject to any operator specific restrictions and travelling at the closest time to the one you originally booked). Seat reservations for the alternate date can be made at Southern ticket office
  • For one day travelcards, please visit a Southern ticket office and we will re-issue your ticket at no extra cost for your new date of travel
  • Season tickets holders should apply for compensation for the affected dates

Can I get a refund for the days I couldn’t travel on Southern services because of the strike?

  • If you decide not to travel on a strike day, please return your ticket to the original retailer for a full refund. No administration fee will be charged
  • If you purchased your ticket from a Southern station or from the Southern website then the station can arrange the refund for you
  • If you purchased your tickets from another train operator, sales office or website, you should return your refund application to them for processing
  • If you hold a season ticket covering a route where no service will operate or the service is severely restricted and you cannot travel or choose not to, you can apply for strike compensation.

Can I use my ticket on other train operators’ services, the tube, London buses or local buses?
We have approached all transport operators that provide a service on affected routes and details of those that are able to accept are as follows:

Some alternative services have a limited capacity and therefore we are strongly advising passengers to travel only if your journey is essential; if you have to travel please allow extra time to complete your journey.

  • Brighton & Hove bus services:
    Brighton & Hove buses will accept rail tickets for any reasonable journey across their network.
  • Compass Travel buses:
    Route 31 between Uckfield and Haywards Heath (please note, there are no bus services after 6pm)
  • Gatwick Express:
    Trains will only operate between London Victoria and Gatwick Airport every 30 minutes between approximately 05.00 and 22.00

    All rail tickets for reasonable journeys between London Victoria and Gatwick Airport will be accepted, including those routed ‘Southern Only’.
  • Great Western:
    Rail tickets can be used for reasonable journeys between:
    • Gatwick Airport and Guildford (via Redhill)
  • London Buses:
    • Tulse Hill and West Norwood on routes 2, 432, 468, 68 & 196
    • Crystal Palace and Beckenham Junction on route 358
    • Peckham Rye and Herne Hill via North Dulwich on route 37
    • Queens Road Peckham and New Cross Gate on routes 171, 177, 436 and 136
    • Route 405 between Redhill and West Croydon via Merstham
    • Between Mitcham Junction and Balham on route 355
  • London Midland:
    Rail tickets can be used for reasonable journeys between:
    • Milton Keynes Central and London Euston via Watford Junction.
  • London Overground:
    Rail tickets can be used for reasonable journeys between:
    • West Croydon, Crystal Palace, Peckham Rye and Canada Water
    • Clapham Junction and Watford Junction via Willesden Junction
    • Watford Junction and London Euston
  • London Trams:
    Rail tickets can be used for reasonable journeys across the whole London Trams network.
  • London Underground:
    Rail tickets can be used for reasonable journeys between the following points only, THE TICKETS CANNOT BE USED AT INTERMEDIATE TUBE STATIONS:
    • Canada Water and London Bridge
    • Balham and Victoria / London Bridge / Euston
    • London Bridge and Victoria 
    • Victoria and Blackfriars
    • Victoria and Euston
  • Metrobus:
    Metrobus buses will accept rail tickets for any reasonable journey across their network.
  • Seaford & District buses:
    Route 228 & 229 between Crowborough & Tunbridge Wells station (please note there is no bus service after 6pm)
  • Southeastern:
    Southeastern will accept the following:
    • Rail tickets with an origin or destination of Birkbeck can use train services to / from Elmers End
    • Rail tickets with an origin or destination of Honor Oak Park or Brockley can use train services to / from Nunhead
    • Rail tickets routed via Haywards Heath, via East Croydon and 'Southern Only' will be accepted for reasonable journeys between:
      • Hastings and London via Tonbridge
      • Tunbridge Wells and London
      • Ashford International and London
        EXCLUDING HIGH SPEED SERVICES TO / FROM LONDON ST PANCRAS
  • South West Trains:
    South West trains are limited in capacity and we strongly advise that you do NOT to attempt to travel; but if you do travel please allow extra time to complete your journey.

    Tickets routed ‘Southern Only’ can be used for reasonable journeys between:

    • Portsmouth Harbour / Havant and Southampton Central
    • Dorking and London via Wimbledon
  • Thameslink:
    • Rail tickets with an origin or destination of Honor Oak Park and Brockley can also use Nunhead or Crofton Park instead.
    • Rail tickets with an origin or destination of London Victoria can use Thameslink services to / from London Blackfriars or London Bridge.
    • Rail tickets routed ‘Southern Only’ will be accepted on Thameslink services between Brighton and London Bridge / London Blackfriars.
    • Should they wish to do so, ticket holders with an origin or destination of stations between Wembley Central and Milton Keynes Central for journeys to / from south of London, can use their ticket at their nearest station on the Thameslink route between London and Bedford to travel on Thameslink (but not East Midlands Trains) services to be able to complete their journey.

I’ve booked assisted travel or intend to do so, what should I do?
We are contacting all customers that have booked assistance on affected dates. If you have booked assistance for our trains through another operator or have not heard from us, please contact us on 0800 138 1016 to discuss your journey. Whilst trains are expected to be very busy, in common with other passengers we cannot guarantee to get you to your destination. However, our assisted travel and station teams are available to provide you with advice and support.

I’m travelling to or from the airport on a day affected by the industrial action, what can I do?
If you are planning to use our services for travel to or from an airport, please check the effect on your journey using the information above. Even if trains are operating from you station, you are strongly advised to consider alternatives methods of transport wherever possible. We do not provide compensation for missed flights etc.

I’m using your service as part of a longer journey involving other train operators, what about me?
All train operators have confirmed your tickets will be accepted for travel on the day after the strike on the routes they are normally valid for. Customers with Sleeper tickets will have to re-book their tickets in advance for a different date (subject to availability).

Any seat reservations will no longer be valid but you will be able to make a new reservation (free of charge, but subject to space being available) in advance from one of our ticket offices.

I’ve purchased a one day travelcard for a day affected by the strike; can I travel on a different date?
Please visit a Southern ticket office and we will re-issue your ticket at no extra cost for your new date of travel.

Can I take my bicycle on the train?
Unfolded cycles cannot be carried on these dates.

More information

Details on these pages are based on the latest information; however it can change rapidly so it is very important to check again before you travel. Updated information will be posted as soon as it is available.