Travel advice during the industrial action
Please choose your date of travel from the list below
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This is an important announcement
Travel Update: A reduced train service is in operation today. We are planning to restore our full train service from Tuesday 24 January 2017.
You are here: Home > Monday 16 January
Last updated 10am 18 Jan
The reduced timetable will remain in place until Saturday 21 January (inclusive), however we will operate additional services where possible. Please check the live departures at nationalrail.co.uk for the latest information.
You are advised to avoid travelling at peak times and to allow extra time for your journey if at all possible.
Any trains not running because of these planned alterations have been removed from the timetable database. They therefore not appear at all (rather than show as cancelled) on online journey planners or station information screens.
National Rail journey planners will be updated with the service we intend to operate from around 02:00 the day before, so please visit nationalrail.co.uk and use the journey planner for service information. We cannot guarantee the accuracy of other journey planners.
PDFs showing the service we plan to operate are shown below.
1 Brighton to Gatwick and London
2 Haywards Heath to Brighton and London
3 Gatwick Airport to London
4 Redhill & Reigate to Gatwick Airport and London
5 Crawley and Three Bridges to London
6 Eastbourne and Lewes to London and Brighton
7 Lewes to Brighton
7a Lewes to Seaford (bus timetable) (PDF)
9 Hastings and Bexhill to London and Brighton
10 Hastings to Ashford International
11 Littlehampton and Worthing to London and Brighton
12 Brighton to Hove
13 Southampton, Portsmouth and Chichester to Brighton
14 Bognor Regis to Littlehampton
15 Crawley and Horsham
16 Southampton, Portsmouth and Chichester to London
17 Uckfield and Crowborough to Oxted and London
18 East Grinstead and Oxted to Croydon and London
19 Tonbridge and Edenbridge to Redhill and London
20 Croydon and Claphm Jn to Watford Jn and Milton Keynes - no service, please use alternative
21 East Croydon to London
22 Purley to London
23 Epsom and Sutton to Croydon and London
24 Horsham, Dorking and Leatherhead to London
25 Tattenham Corner to Purley, Croydon and London
26 Caterham to Purley, Croydon and London
27 Selhurst and Balham to London Victoria
28 London Victoria to London Bridge via Crystal Palace - no change from the normal timetable
30 Norwood Junction and Crystal Palace to London Victoria
31 Norwood Junction and Forest Hill to London Bridge
32 Beckenham Junction and Crystal Palace to London Bridge
33 Streatham, Tulse Hill and Peckham Rye to London Bridge
34 Gatwick Express summary
There may be further alterations, due to on-the-day issues and you are advised to visit nationalrail.co.uk and use the journey planner or live departure boards to plan your journey immediately before you travel for the latest information.
Will you pay for taxis or provide replacement buses if there are no trains?
Please allow plenty of time for your journey. We will not be able to provide taxis. We have arranged ticket acceptance as listed below.
Can I use my ticket on other train operators’ services, the tube, London buses or local buses?
We have approached all transport operators that provide a service on affected routes and details of those that are able to accept are as follows:
Are there any restrictions for the carriage of luggage, bikes or heavy luggage on bus services?
Carriage of all items is subject to space and at the sole discretion of the bus driver/operator. Some bus operators do not allow the carriage of animals or bikes on their vehicles. Assistance dogs are permitted on all bus services.
I’m travelling to or from the airport on a day affected by the industrial action, what can I do?
If you are planning to use our services for travel to or from an airport, please check the effect on your journey using the information above. You are advised to allow plenty of time for your journey and to consider alternatives methods of transport wherever possible. We do not provide compensation for missed flights etc.
I’ve booked assisted travel or intend to do so, what should I do?
We are contacting all customers that have booked assistance on affected dates. If you have booked assistance for our trains through another operator or have not heard from us, please contact us on 0800 138 1016 to discuss your journey. Whilst trains are expected to be very busy, in common with other passengers we cannot guarantee to get you to your destination. However, our assisted travel and station teams are available to provide you with advice and support.
I’m using your service as part of a longer journey involving other train operators, what about me?
Customers will be able to make the same journey* on their ticket by any Off Peak Southern, Thameslink or Gatwick Express train on the date of the ticket.
*If there is no service to / from the origin or destination on your ticket you may use it from / to the nearest alternative station served by a Southern, Thameslink or Gatwick Express train service.
This does NOT apply to the services of other operators where there is no Southern service e.g. Milton Keynes to Clapham Junction when you will need to travel on the closest possible timed train to the original service you were booked on.
Will first class accommodation be available to Standard Class ticket holders?
First class accommodation will not be declassified on Southern services. You must have a first class ticket to sit in first class accommodation.
Can I drive to an alternative station and park for free?
With the exception of passengers who hold a monthly or longer period car park season ticket for Seaford, car park tickets are only valid for the station car park that they were purchased for.
Monthly or longer period car park season ticket holders for Seaford station car park can also use Lewes station car park (subject to spaces being available) without additional charge.
Can I take my bicycle on the train?
The normal peak-time cycle restrictions will remain in place on strike days. Please check our cycle policy for more information.
Will peak travel restrictions still apply?
All the normal time restrictions on the use of the Off-Peak and Super Off-Peak tickets will remain in place as will time restrictions on railcards.
Details on these pages are based on the latest information; however it can change rapidly so it is very important to check again before you travel. Updated information will be posted as soon as it is available.