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Important alert

This is an important announcement

ASLEF overtime ban/RMT announce new strike on Monday 10 July

 
 

You are here: Home > Sunday 15 January

Sunday 15 January

Important alert

Travel advice during the industrial action

Please choose your date of travel from the list below

- Select -
 
 

If you are travelling today, please visit nationalrail.co.uk and use the journey planner or live departure boards for the latest service information.

Last updated 9am 23 Jun

Service overview

We currently plan to operate a full service on Sundays (subject to engineering work – details of which are available here) however it may be necessary to make alterations either in advance, or on the day. Any pre-planned alterations will be advertised here as soon as they are confirmed; however you should always check your journey again before you travel.

How do I plan my journey?

Please plan your journey using the ‘Buy Tickets’ function on the left hand side of this website. This information includes any planned alterations because of engineering work.

Please also re-check your journey, either using ‘Buy tickets’ or Live Departures before you travel for any on-the-day alterations.

Alternatives if trains aren’t running or are limited on my route

Can I use my ticket on other train operators’ services, the tube, London buses or local buses? 
In the event that services are amended, we have approached all transport operators that provide a service on affected routes and details of those that are able to accept are as follows if Southern services are disrupted:

  • Brighton & Hove bus services:
    Brighton & Hove buses will accept rail tickets for any reasonable journey across their network.
  • Great Western:
    Rail tickets can be used for reasonable journeys between:
    • Gatwick Airport and Guildford
    • Brighton and Southampton Central
    • Portsmouth Harbour and Southampton Central
  • London Buses:
    Rail tickets can be used for reasonable journeys between:
    • Tulse Hill and West Norwood on routes 2, 432, 468, 68 & 196
    • Crystal Palace and Beckenham Junction on route 358
    • Peckham Rye and Herne Hill via North Dulwich on route 37
    • Queens Road Peckham and New Cross Gate on routes 171, 177, 436 and 136
    • Route 405 between Redhill and West Croydon via Merstham
  • London Midland:
    London Midland will accept rail tickets for reasonable journeys between London Euston and Milton Keynes central.
  • London Overground:
    Rail tickets can be used for reasonable journeys between:
    • West Croydon, Crystal Palace, Clapham Junction and Canada Water
    • Clapham Junction and Watford Junction via Willesden Junction
    • Watford Junction and London Euston
  • London Trams:
    Rail tickets can be used for reasonable journeys across the whole London Trams network.
  • London Underground:
    Rail tickets can be used for reasonable journeys between the following points only:
    • Canada Water and London Bridge
    • Balham and Victoria / London Bridge / Euston
    • London Bridge and Euston 
    • Victoria and Monument (not Bank)
    • Victoria and Euston
    • Victoria and Blackfriars
  • Metrobus:
    Metrobus buses will accept rail tickets for any reasonable journey across their network.
  • Southeastern:
    Southeastern will accept the following:
    • Rail tickets with an origin or destination of Birkbeck can use train services to / from Elmers End
    • Rail tickets with an origin or destination of Honor Oak Park or Brockley can use train services to / from Nunhead
    • Rail tickets will be accepted for reasonable journeys between:
      • Hastings and London via Tonbridge
      • London and Denmark Hill / Peckham Rye
      • Ashford International and London
        EXCLUDING HIGH SPEED SERVICES TO / FROM LONDON ST PANCRAS
  • South West Trains:
    South West trains will accept rail tickets for reasonable journeys between:
    • Dorking and London Waterloo via Epsom
    • Portsmouth Harbour / Havant and Southampton Central
  • Thameslink:
    • Rail tickets with an origin or destination of Honor Oak Park and Brockley can also use Nunhead or Crofton Park instead.
    • Rail tickets with an origin or destination of London Victoria can use Thameslink services to / from London Blackfriars or London Bridge.
    • Rail tickets routed ‘Southern Only’ will be accepted on Thameslink services between Brighton and London Bridge / London Blackfriars.
    • Should they wish to do so, ticket holders with an origin or destination of stations between Wembley Central and Milton Keynes Central for journeys to / from south of London, can use their ticket at their nearest station on the Thameslink route between London and Bedford to travel on Thameslink (but not East Midlands Trains) services to be able to complete their journey.

Will you pay for taxis or provide replacement buses if there are no trains?
We are working hard to ensure that as many routes as possible will have a train service and have arranged for your tickets to be accepted on other operators as detailed above. We will therefore not be able to provide taxis and you should allow extra time for your journey if it involves another operator.

I’m travelling to or from the airport on a day affected by the industrial action, what can I do? 
If you are planning to use our services for travel to or from an airport, please check the effect on your journey using the information above. You are advised to allow plenty of time for your journey and to consider alternatives methods of transport wherever possible. We do not provide compensation for missed flights etc.

I’ve booked assisted travel or intend to do so, what should I do?
If you have already booked assistance, you are strongly advised to check your journey. If it is affected by the amended timetable, please contact us on 0800 138 1016 to discuss your requirements. If you require assistance and haven’t already done so, you are strongly urged to contact us to discuss your requirements even if you normally do not.

I’m using your service as part of a longer journey involving other train operators, what about me?
Customers will be able to make the same journey on their ticket by any Off Peak Southern, Thameslink or Gatwick Express train on the date of the ticket.
This does NOT apply to the services of other operators where there is no Southern service e.g. Milton Keynes to Clapham Junction when you will need to travel on the closest possible timed train to the original service you were booked on.

Can I drive to an alternative station and park for free?
Car park tickets are only valid for the station car park that they were purchased for.

Can I take my bicycle on the train?
The normal peak-time cycle restrictions will remain in place on strike days. Please check our cycle policy for more information.

Will first class accommodation be available to Standard Class ticket holders?
First Class accommodation will be available only to First Class ticket holders. We will continue to monitor this situation and communicate any revisions.

What compensation will I be entitled to?
We are discussing compensation arrangements and will confirm these a soon as they are available.