You can book your ticket:
- with our easy to use online booking system
- by calling our ticket sales hotline on 08451 27 29 20
- at a staffed station
- using a self-service ticket machine
Our online booking system
If you want to buy a ticket online, simply register with us and you'll also get the following great benefits:
- Easy to use booking system with a cheap fare finder and search by fare function
- You can check and amend your bookings online
- You can store details such as your favourite journey and your billing address. This can save time if you use the site regularly
- Book your tickets with us and we won't charge you a booking fee, a credit card fee or delivery fee, unlike other companies.
- We can inform you of any severe disruption impacting your booked journey
- You can access discounted fares when travelling on our services
- We can, if you give us permission, send you details on new features and promotional offers only available to our registered users
- You can choose to have your tickets sent to you by recorded delivery
- Top tips for finding great fares
Below are some handy tips to help you find the cheapest fare for your journey:
- Book early for the best deals (up to 12 weeks in advance)
- Book online and avoid paying booking fees
- Two singles could be cheaper than a return, find the best fares with our new cheap fare finder
- Try to travel off-peak avoiding rush hour when commuters travel
Paying by cheque
Passengers who wish to pay for their ticket with a cheque, may do so with the following conditions.
- Cheques must be made payable to our trading name of 'Southern'
- The cheque must always be supported by a bank card that covers the value of the tickets
- If a company cheque is tendered for payment, then it must be accompanied by a letter head from the organisation concerned
Any refund application for a ticket purchased by cheque will be held for 15 working days from the date of issue, to enable the clearance to be confirmed.
