Ticket types

Avoid the queues, book your Southern ticket online today! Follow the links below to SAVINGS online!

What's on this page besides lots of savings? Helpful links to information on ticket types, ticket schemes and ticket machines.

Having problems buying your tickets online? Don't hesitate to contact us for assistance, remembering to give as much information as you can to help us to process your query as quickly and effectively as possible.

Ticket Types

Enquiries

If you have any queries regarding our website please contact Southern Customer Services on 08451 27 29 20

Money Back Guarantee

If you book an Anytime, Anytime Day, Off-Peak, Off-Peak Day and Super Off-Peak Day, or Southern Advance ticket online, you can cancel your journey and receive a free refund without the normal £10 administration fee.

More information about our Money Back Guarantee

Group bookings

To enquire about group bookings please contact Southern Customer Services:

• Telephone 08451 27 29 20 (Calls may be recorded)
• Fax 08451 27 29 30
• Minicom/ textphone 08451 27 29 40 

Please note: this should only be considered if access to the Online Journey Planner is not available.

Travel Enquiries

If you wish to make a travel enquiry and check train times please contact National Rail:

• Telephone:  08457 48 49 50
• nationalrail.co.uk