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Accessibility
We are committed to working towards the provision of a more accessible rail network. We recognise wide range of disabilities whether permanent or temporary that can affect our passengers' ability to fully use the services we provide and that many passengers benefit from increased accessibility including older people pregnant ladies, people carrying luggage and those with small children.
| Accessibility leaflets and information | |
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| Website accessibility statement | |
 Station Access Guide and Map (2MB) |
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| Passenger Guide to Access - DPPP (1.89MB) |
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| Southern policy DPPP booklet (3MB) |
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| Easy Read Access Guide (1.43MB) |
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| Communication Guide (555KB) |
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| Travel Support Card (96KB) |
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| Disabled Railcard Leaflet (1MB) |
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| Priority Seat Card Criteria (24KB) |
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| Priority Seat Card Application (28KB) |
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| Priority Seat Card Terms & Conditions (23KB) |
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| Priority Seat Card FAQs (27KB) |
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To view PDF's on this page you will need the Adobe Acrobat Reader.
Deaf Awareness Week
Southern has joined forces with the Royal National Institute for Deaf people (RNID) to support the charity in raising awareness of Deaf Awareness Week by holding hearing checks for passengers at stations and for its staff, displaying posters at stations and in staff areas and by donating for online registrations... Read more about our support for Deaf Awareness Week
How can we improve?
If you have any comments regarding accessibility or have a suggestion for improvements, please contact us. If you need assistance please contact our Assisted Travel Team.
Travel update
Service update
- Brighton MainlineGood Service
- West LondonGood Service
- MetroMinor Disruption
- OxtedGood Service
- RedhillGood Service
- Mainline WestGood Service
- Mainline EastGood Service
- Coastway WestGood Service
- Coastway EastGood Service
- Gatwick ExpressGood Service
