We are able to carry powered mobility scooters if they fit on the platform to train ramps, and can manoeuvre safely inside our trains. In practice this means we will accept any scooter up to 1200mm long by 700mm wide. Please note that our ramps can accept a maximum weight of 300kg which is the combined weight of your mobility scooter or wheelchair with you using it.
Wheelchairs are accepted onto all services provided they are no larger than the measurements detailed above.
We cannot provide alternative transport to inaccessible stations for scooter users.
Passengers in wheelchairs, and Southern's cycle policy
We want passengers who use wheelchairs to be able to travel with us in the space allocated to them. Priority will always be given to wheelchair users where there is limited space to accommodate wheelchair users and bicycles.
More information on Southern's Cycle Policy