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Taxis
Where there is a taxi rank at a station, the taxi operator should be able to provide an accessible taxi on request. If the taxi has not been pre-booked you should not have to wait more than 20 minutes for this, although at busy times this may be longer. Telephone numbers for taxi companies are on our ‘Welcome Posters’ at each station, and on the station information pages on our website.
If we set up a new contract with a taxi company, allowing them to use a rank, they will need to be able to supply an accessible taxi on request.
Taxis arranged through assisted travel are separate from the local taxis who pull up at the taxi rank.
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