This is an important announcement
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This is an important announcement
Over the past few years we have introduced some additional train types on some routes:
We have introduced some additional train types onto some of both Gatwick Express and Southern routes. This has been necessary in order to increase much needed capacity across our network enabling more passengers to gain a seat and access to our services.
The two types of train that have been introduced are refurbished older trains which offer accessible facilities but with some restrictions due to existing build of the trains. The class of train that have been introduced are class 442 and class 313.
All our trains are accessible to wheelchair users whose wheelchair is 700mm or less wide (with the exception of class 442 services *) and 1200mm or less long.
Our Class 442 services have a reduced width available due to the single doors and the available width of the ramp once deployed. The maximum width of the ramp is 695mm and the width of the door is 700mm. Mobility scooters cannot be accepted onto these services unless they fold down and can be carried on as luggage, this is due to the size restriction and turning circle available. These trains are shown in our timetables with a square above the train running time and there are other train classes running most routes that class 442 will be using (please refer to the timetables). We have 24 x 5 car units in our fleet of over 300 trains.
Current 442 services include services to/from London Victoria to/from Gatwick Airport forming the Gatwick Express service, some express services to/from London from/to Brighton, and the 07:14 from Eastbourne to London Bridge and 18:23 from London Bridge to Eastbourne, and the following new services from 11th December 2011 from London Bridge: 07:32 Brighton to London Bridge service (Mon-Fri) 17:57 London Bridge to Brighton (Mon-Fri).
Our class 313 trains are three carriages long and are used for routes along the south coast, they have the double doors similar to the majority of our fleet. There are 19 of these 3 car trains in our fleet of over 300 trains. They have accessible facilities included to enable wheelchair users and mobility scooters to board them with a dedicated accessible space, call for aid, onboard ramp, staff onboard each service, however, they do not have toilets on board. There are many stations with accessible toilet facilities on the routes the 313s will be calling at including: Brighton, Hove, Seaford, Barnham, Bognor Regis, Littlehampton, Lewes, Angmering, Worthing, Newhaven Town, Chichester, Havant, Portsmouth & Southsea, Portsmouth Harbour and West Worthing. There are toilets also at Shoreham by Sea, Ford, Bosham, Hilsea and Fratton however these are not adapted for passengers using a wheelchair. These trains are shown in our timetables with an inverted triangle above the train running time, there are other services (mainly trains from London) running on the same routes that will have toilets onboard.
The longest route that the class 313 trains are scheduled to run on is the Brighton to Portsmouth route with a journey time of 1 hour and 18 minutes. We have analysed passenger buying habits on this route and over 90% of passengers travelling on these routes take short journeys. If however you are travelling from Brighton to Portsmouth or will be on a train for a short while and are likely to need a toilet on this route there are various options open to you:
Timetable for this route:
Our services use various train types. Our newer trains (class 377 and 171) are compliant with the Rail Vehicle Accessibility Regulations (1998) (RVAR).
Section 46 of the Disability Discrimination Act gives the Secretary of State the power to make regulations to ensure that all new trains (post 1998) are accessible to as many disabled people as possible by meeting the regulations.
Southern operate approximately 900 carriages across its routes, over 730 of which are RVAR compliant. The remainder are older carriages, class 455, 456, 313, and 442 which have been updated, where possible, to include many features to improve accessibility above the original build of the train.
At the front and back of each train is a unique train identification number. The first three numbers will tell you which class of train you are about to board. For example, the next train you catch might have 377421 on the front. This will be a class 377 train and from the table below you will see that it is a RVAR compliant train. On the class 442 and class 460 services the number is on the side of the train.
Our other train classes:
Table to show types of train, RVAR status and route they use:
|Class of Train||RVAR||Area covered||Toilets on
|377||Yes||All routes possible with the exemption of Brighton/Ashford and Uckfield/London Bridge routes||Yes||Yes|
|171||Yes||Generally routes to Uckfield and Ashford||Yes||Yes|
|442||No (unable to accept mobility scooters)||Gatwick Express services between Gatwick and London Victoria and peak services between London and the south coast||Yes||Yes, but with single door opening|
|313||No||Some south coast routes mainly from Brighton, eg Brighton to Hove, Seaford to Brighton, Brighton to Portsmouth||No||No|
* with exemptions
There are several priority seats which are clearly labelled in each carriage on all our trains, they are generally close to the exit doors so they are more accessible to passengers who need them. Southern’s Priority Seat Card started in March 2008 to offer assistance to passengers who found it difficult to gain a priority seat.
More information on Southern's Priority Seat Card
We can provide help with boarding and alighting from trains, including the use of a platform to train ramp. If you are unfamiliar with the access of our trains or stations you plan to use, or would like more information on the types of assistance we can provide, please contact the Assisted Travel Team at least 24 hours before your trip.
At some stations, there are typically no station or on-board staff available to provide assistance. If you require help at these stations with getting on and off trains, or require the use of a ramp, please let us know your journey plans at least 24 hours before your trip, so we can make sure staff are available. Otherwise, there may be a significant delay to your journey.
We will be introducing longer trains on three key routes when the new winter timetable comes into effect on 11 December.
As not all of the platforms on these two routes will be extended, passengers requiring assistance or those with accessibility needs should always travel in the first eight coaches to enable exit from the train at any station. This is relevant for services going in both directions.