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Contact us

Southern Customer Services

Open daily: 0700 - 2200 (closed Christmas Day)

Because of a technical problem affecting our email handling system, there may be a small number of customers who have a delayed response or a duplicated response to their enquiry.

Please bear with us while we work with our IT team to sort out these problems. A problem with mail delivery may also mean there is a slight delay in us getting back to you. We're working with Royal Mail to resolve this situation.

Please be assured that we will respond to you as soon as possible.

Contact us - telephone Telephone:

03451 27 29 20

Contact us - fax Fax: 03451 27 29 30
Contact us -text phone Minicom /
03451 27 29 40
Contact us email icon Email: Enquiries webform 
or email:
Contact us - post Post: PO Box 10240
LE65 9EB

Calls to 0345 numbers are the same price as calling an 01 or 02 landline, even from mobiles.

For more information on how to contact Southern please view our complaints document:

PDF Southern complaints document (106KB)

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