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Meet the Manager

Southern's Meet the Manager programme gives passengers the chance to meet senior managers and directors and talk with them about the service.

It's your chance to speak directly to the people who make the decisions which affect you and get a response on the spot. You'll get an insight into the running of Southern, and hearing your views will help us to improve the services and facilities we provide.

Meetings are held every four weeks alternating between London Bridge and Victoria stations and are always in the morning peak, which is the time we have found that most passengers have time to stop and talk. Dates are at the bottom of this page.

We are also planning on scheduling some additional sessions around our network to give more people a chance to have their say. Dates and venues will be published both here and at the relevant stations.

When can you meet our managers?

Dates for 2012

London Victoria 8:00 - 10:00	London Bridge 7:30 - 9:30	Brighton 18:00 - 20:00
	29th March	6th March
26th April	24th May
21st June	16th August
13th September	11th October	16th October
8th November	6th December

We are also scheduling some smaller, more localised sessions, to meet the Station Manager and their team to discuss any local issues:

Station	Date
Gipsy Hill 16:00-18:30	25th April

Southern are also conducting on-train Meet the Manager Sessions.

Every month, we also hold a ‘Meet the Manager’ session on one of our trains so that you have the opportunity to give us feedback on the service you receive. Your comments, questions and suggestions help us to make sure that we meet your journey expectations.

Please check back soon for an update of the next on the train session of Meet the Manager.

Read comments and questions from past Meet the Manager sessions:

March 2012 London Bridge

March 2012 London Victoria