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You are here: Home > Your journey > Customer services > Meet the Manager
Southern's Meet the Manager programme gives passengers the chance to meet senior managers and directors and talk with them about the service.
It's your chance to speak directly to the people who make the decisions which affect you and get a response on the spot. You'll get an insight into the running of Southern, and hearing your views will help us to improve the services and facilities we provide.
Meetings are held every four weeks alternating between London Bridge and Victoria stations and are always in the morning peak, which is the time we have found that most passengers have time to stop and talk. Dates are at the bottom of this page.
We are also planning on scheduling some additional sessions around our network to give more people a chance to have their say. Dates and venues will be published both here and at the relevant stations.
| London Victoria 8:00 am - 10:00 am | London Bridge 7:30 am - 9:30 am |
|---|---|
| 25th April | |
| 23rd May | 20 June |
| 15th August | 12th September |
| 10th October | 7th November |
| 5th December |
Southern are also conducting on-train Meet the Manager Sessions.
Every month, we also hold a ‘Meet the Manager’ session on one of our trains so that you have the opportunity to give us feedback on the service you receive. Your comments, questions and suggestions help us to make sure that we meet your journey expectations.
We'll publish details here of when our next on the train session of Meet the Manager will be.
| Date | Time | Journey |
|---|---|---|
| Thursday 25th April | 09:15-09:29 | London Bridge to East Croydon |
| Friday 3rd May | 12:07-12:48 | Ashtead to London Victoria |
Read comments and questions from past Meet the Manager sessions:
