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You are here: Home > Your journey > Customer services > Meet the managers

Meet the managers

Southern's Meet the Managers programme gives passengers the chance to meet senior managers and directors and talk with them about the service. 

It's your chance to speak directly to the people who make the decisions which affect you and get a response on the spot. You'll get an insight into the running of Southern, and hearing your views will help us to improve the services and facilities we provide. 

Meetings are held every four weeks alternating between London Bridge and Victoria stations and are always in the morning peak, which is the time we have found that most passengers have time to stop and talk. Dates are at the bottom of this page. 

When can you meet our managers?

Dates for 2010

London Victoria - 0800-1000 London Bridge - 0730-0930
07 January 2010 04 February 2010
04 March 2010 01 April 2010
29 April 2010 27 May 2010
24 June 2010 29 July 2010
19 August 2010 16 September 2010
14 October 2010 11 November 2010
09 December 2010  

Southern are also conducting on-train Meet the Manager Sessions.

Every month, we hold ‘Meet the Manager’ sessions at stations and on trains so that you have the opportunity to give us feedback on the service you receive. Your comments, questions and suggestions help us to make sure that we meet your journey expectations.

Our March Meet the Manager on the train session are being held on the following trains:

Wednesday 10th March 2010
Time departing Service
10:31 Eastbourne to Victoria
12:19 Brighton to East Croydon
12.00 Sutton to Victoria


Read comments and questions from past Meet the Manager sessions: 

February 2010

January 2010

December 2009

November 2009

October 2009

September 2009