Key policies and documents
Going a step further in keeping our passengers informed of our commitments, we are pleased to provide on our website the full text of the Southern's Passengers' Charter, Performance Statistics which we publish on a four weekly basis as well as the Railway Byelaws document. We hope this information which is also available at all our staffed stations, will help our passengers in their travelling experience with Southern.
0637 LONDON BRIDGE CONSULTATION DOCUMENT (81KB)- CYCLE POLICY (146KB)
- NATIONAL CONDITIONS OF CARRIAGE (284KB)
- PASSENGER'S CHARTER LEAFLET (657KB)
- PASSENGER'S CHARTER PERFORMANCE RESULTS (131KB)
- LOST PROPERTY
