Key policies and documents
Going a step further in keeping our passengers informed of our commitments, we are pleased to provide on our website the full text of the Southern's Passengers' Charter, Performance Statistics which we publish on a four weekly basis as well as the Railway Byelaws document. We hope this information which is also available at all our staffed stations, will help our passengers in their travelling experience with Southern.
- Lost property
- Cycle policy(146KB)
- National Rail conditions of carriage (237KB)
- Railway Byelaws (220KB)
- Passengers' charter leaflet (2.25KB)
- Performance results