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Important alert

This is an important announcement

RMT Strike Action announced for 3rd and 5th October

 
 

You are here: Home > Your journey > RMT strike Friday 1 and Monday 4 September 2017

RMT strike Friday 1 and Monday 4 September 2017

On most routes, a normal service will operate.

Last updated 9am 25 August – Service information added

We have been advised by the RMT that they have advised their members not to work on 1 and 4 September. Services on many routes will operate normally, but there will be some alterations as detailed on this page.

Service impact by route

On most routes, we will operate a normal service. Download a map showing the effect on services by route

  • On routes shown in grey, there will be no Southern service. See below for details of ticket acceptance on alternative routes. Journey times will be extended
  • On routes shown in brown, we plan to operate most services, however some trains will not run.
  • On routes shown in green, we plan to operate a normal service

Service overview

Gatwick Express services will operate normally.

A full Southern service is expected to operate on all routes, except those listed below:

West London line services will not operate. Please use alternative services to complete your journey at other times.

Southern services to and from Guildford will not run, please use alternative South Western Railway services to complete your journey.

The following peak hour services between Ashford International and Hastings will not run:

  • 05.46 Hastings to Ashford International
  • 06.35 Ashford International to Rye
  • 07.06 Rye to Ashford International
  • 07.41 Ashford International to Rye
  • 08.14 Rye to Ashford International
  • 17.09 Hastings to Ashford International
  • 18.00 Ashford International to Rye
  • 18.31 Rye to Ashford International
  • 19.02 Ashford International to Rye
  • 19.33 Rye to Ashford International
  • 19.59 Ashford International to Hastings

A number of services on other routes (predominantly Coastway services) will also not operate.

See which services on other routes will not operate.

On all routes, it is important to check the live running page before you set off, for the latest Information on services.

How do I plan my journey?

Please plan your journey using the ‘buy tickets’ section of this website. The alterations to services shown above may not show in journey planners more than 24 hours in advance. So please use the advice above to check your services further in advance.

Please note that the Transport for London journey planner may take longer to update, so you are advised not to plan Southern journeys at tfl.gov.uk.

It is also important to check your journey on the live running page before you set off for the latest information.

Alternatives if trains aren’t running or are limited on my route

Can I use my ticket on other train operators’ services, the tube, London buses or local buses? 
Services are expected to operate normally on most routes. We have arranged the following ticket acceptance for customers wishing to travel on West London Line services between East Croydon and Milton Keynes via Kensington Olympia.

  • Brighton & Hove buses
    Rail tickets can be used for reasonable journeys on the following bus services:
    - Routes 1 & 1A between Brighton Churchill Square and Aldrington
    - Route 2 between Brighton Churchill Square and Shoreham Railway Station
    - Routes 5, 5A & 5B between Brighton Churchill Square and Aldrington
    - Route 6 between Brighton Railway Station and Portslade Railway Station
    - Route 7 between Brighton Railway Station and Hove Railway Station
    - Route 46 between Brighton Churchill Square and Southwick
    - Route 49 between Brighton Churchill Square and Portslade Railway Station
    - Route 60 (PEAK HOURS ONLY) between Brighton Churchill Square and Shoreham
  • London Midland
    London Midland will accept rail tickets for reasonable journeys between London Euston and Milton Keynes Central
  • London Overground
    Rail tickets can be used for reasonable journeys between:
    - Clapham Junction and Watford Junction via Willesden Junction
    - Watford Junction and London Euston
  • London Underground 
    Rail tickets can be used to cross London between Victoria and Euston for customers holding tickets for journeys on the West London line
  • Thameslink
    Should they wish to do so, ticket holders with an origin or destination of stations between Wembley Central and Milton Keynes Central for journeys to / from south of London, can use their ticket at their nearest station on the Thameslink route between London and Bedford to travel on Thameslink (but not East Midlands Trains) services to be able to complete their journey.

Will you pay for taxis or provide replacement buses if there are no trains?
We are working hard to ensure that a train service will operate on all routes and have arranged for your tickets to be accepted on other operators as detailed above. We will therefore not be able to provide taxis and you should allow extra time as necessary for your journey.

I’m travelling to or from the airport on a day affected by the industrial action, what can I do? 
If you are planning to use our services for travel to or from an airport, please check the effect on your journey using the information above. You are advised to allow plenty of time for your journey. We do not provide compensation for missed flights etc.

I’ve booked assisted travel or intend to do so, what should I do?
If you have already booked assistance, you are strongly advised to check your journey. If it is affected by the amended timetable, please contact us on 0800 138 1016 to discuss your requirements. If you require assistance and haven’t already done so, you are strongly urged to contact us to discuss your requirements even if you normally do not.

I’m using your service as part of a longer journey involving other train operators, what about me?
If you hold an Anytime, Off Peak or Super Off Peak ticket and wish to travel on an earlier Southern train service to meet your connecting train please check your journey on the National Rail Enquiries Journey Planner.

If you hold an Advance ticket please be aware that the only part of your journey that has the mandatory reservation (the train you must catch) is with the long distance train operator e.g. with an Advance ticket from Eastbourne to Manchester Piccadilly you can catch any train from Eastbourne to London that will ensure you catch the train from London Euston to Manchester Piccadilly.

Can I drive to an alternative station and park for free?
Car park tickets are only valid for the station car park that they were purchased for.

Can I take my bicycle on the train?
The normal peak-time cycle restrictions will remain in place on strike days. Please check our cycle policy for more information.

Will first class accommodation be available to Standard Class ticket holders?
First Class accommodation will be available only to First Class ticket holders. We will continue to monitor this situation and communicate any revisions.

Will peak travel restrictions still apply?
All the normal time restrictions on the use of the Off-Peak and Super Off-Peak tickets will remain in place as will time restrictions on railcards.

More information

Details on these pages are based on the latest information; however it can change rapidly so it is very important to check again before you travel. Updated information will be posted as soon as it is available. 

Compensation and refunds