Buying a ticket
If you buy a ticket from a ticket office or online at least 2 days before you travel, it can be cheaper.
You can buy a ticket:
- On the internet with a debit or credit card
- At a station
- From a self-service ticket machine at the station
If you buy a ticket on the website, you can get money off with a valid railcard.
You put your name and address on the website and we post the tickets or you can pick them up from the station.
You should buy a ticket before you get on the train.
Some people with disabilities may not be able to use the machines or the ticket office.
The staff checking the tickets on the train or at stations will understand if you are disabled and haven't been able to use the ticket machine or access the ticket office and will sell you a ticket on the train.
When you buy a ticket, you are allowed to travel between the stations on that journey.
The rules are on nationalrail.co.uk
If you buy a ticket in advance of travel it is often cheaper.
You can get a cheaper ticket if you have one of the following railcards:
- Family and Friends
- Disabled Persons (DPRC)
Disabled Persons Railcard
You can apply for a Disabled Persons Railcard that gives you and an adult friend travelling with you money off most rail fares in Great Britain.
"Rail Travel Made Easy" leaflets are at most stations.
There is an application form in the back of the leaflet or you can:
- Call 08456 050 525
- Textphone 08456 010 132
- Email email@example.com
Other discounts for wheelchair users or visually impaired passengers
You can get a cheaper fare for you and an adult who is helping with your journey if you:
- Remain in your wheelchair for your journey
- Have a visual impairment (problems with sight) and are travelling with a friend
You must show documents to prove that you have a visual impairment when you buy your tickets.. eg Social Services, Local Authority, RNIB or St Dunstan's
Travel in London
To save money in the London area, you can use an electronic plastic card called an Oyster Card to pay for travel and to use the trains. This is only available around London.
You must touch the yellow card reader at the start and end of your journey.