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RMT Strike Action announced for 3rd and 5th October


You are here: Home > Your journey > Performance results > Station and train audits

Station and train audits

QuEST is an internal audit process that forms a key part of the GTR franchise and is designed to drive up the quality, detail and customer comfort both on stations and trains.

Independent auditors travel on our trains and visit our stations to conduct the audits that have been designed by the Department of Transport.

Download the PDF of results per period

PDF Period 2: 30 April - 27 May 2017

View the archived QuEST results