Skip navigation

Hello screen reader user. To ensure our website is continually improved and meets the needs of its visitors, we would like to hear your views about our website whilst using your screen reader. Please email your feedback to access@southernrailway.com. For more information please read our Accessibility statement. Thank you. Skip navigation

 
Check times & buy tickets
Journey
Outward Journey
:
Return date and time
:
Ticket types

Improvement works

Live service info

Timetables

 

Station info

 
Important alert

This is an important announcement

ASLEF and RMT strike and overtime ban suspended / London Waterloo Upgrade Program

 
 

You are here: Home > Your journey > Performance results > Station and train audits

Station and train audits

QuEST is an internal audit process that forms a key part of the GTR franchise and is designed to drive up the quality, detail and customer comfort both on stations and trains.

Independent auditors travel on our trains and visit our stations to conduct the audits that have been designed by the Department of Transport.

Download the PDF of results per period

PDF Period 2: 30 April - 27 May 2017


View the archived QuEST results