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National rail strike called off

 
 

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Live running information

To help you plan your journey please visit the National Rail Enquiries website to view a detailed map of the Southern network and the alternative route options that may be available during times of disruption.

 

 
 
 

Service Alterations

 

SUSPENDED - Industrial action affecting National Rail services on Monday 25 and Tuesday 26 May

The RMT and TSSA Trades Unions have announced that they are suspending the industrial action planned for Bank Holiday Monday, 25th May and Tuesday, 26th May.

Contingency plans to deal with the planed industrial action on the 25th and 26th had already been partly implemented, but train operators are now working closely with Network Rail to re-instate services. The intention is that a service, as close as possible to the currently published timetable, will be operated over the weekend, and on Monday, 25th and Tuesday, 26th May. Customers should continue to check with National Rail Enquiries or the relevant train company before travelling.

We had previously published special ticketing arrangements for those customers affected by the planned industrial action. Information on how those arrangements will now be applied has been summarised below:

? Customers who have already requested a refund, as they had decided not to travel as a result of the previously planned industrial action, will have their refund processed without the normal administration fee being charged.

? Customers who have already requested a refund as a result of the previously planned industrial action, but now wish to travel, will have their refund processed without the normal administration fee being charged, and then be sold a new ticket for the journey they now wish to make.

? Customers, with tickets valid for travel on Monday, 25th May or Tuesday, 26th May, who had already changed their travel plans to travel on Sunday, 24th May or Wednesday, 27th May will be allowed to continue to travel on these days, but are strongly encouraged to consider changing their travel back to Monday 25th May or Tuesday, 26th , as previously booked, if at all possible. This will help avoid overcrowding on the 24th and 27th May.

? As a reminder, if you had an Anytime, Off-Peak or Super Off-Peak ticket valid for travel on either the Monday, 25th or Tuesday, 26th May you were allowed to use your ticket for travel on Sunday, 24th May or Wednesday, 27th May, subject to any travel restrictions that would normally apply to your ticket on those days.

? If you had an Advance ticket for travel on Monday, 25th or Tuesday, 26th May, you were allowed to travel on either Sunday, 24th May or Wednesday, 27th May. However, if you decided to travel on either of these two, alternative days, you had to use the same train service that you would have used on the 25th or 26th May, or the services immediately before or after that service.

Major improvement works scheduled during the Spring Bank Holiday will take place. Further details can be found here. To see all other engineering works taking place this weekend, please go to our engineering works page.

To get the latest rail travel and other information, go to www.nationalrail.co.uk, download the NRE app, follow us on Twitter @nationalrailenq or using the hashtag #IndustrialAction, or speak to your train operator.

 


Read more about this service alteration here.

Improvement Works

 

Engineering Updates can now be found on our Improvement Works page.

Elephant & Castle Station Information

Elephant & Castle: We are continuing our work to improve the reliability and efficiency of the lifts serving both ticket halls at Elephant & Castle. During the work there will be a lift service to/from both ticket halls, however, queues are possible at peak times, so please allow a little extra time for your journey. There is a staircase to the platforms, so please take care if you do walk down.

Tottenham Court Road Station Closed

Tottenham Court Road: Part Closed - This station is closed to Central line services until early December due to planned station upgrade works in preparation for Crossrail.

Mile End Station Closed

MILE END STATION: Saturday 23, Sunday 24 and Bank Holiday Monday 25 May, while we replace District and Hammersmith & City line track. Replacement buses operate

Tottenham Court Road Station Closed

TOTTENHAM COURT ROAD STATION: Closed to Central line services from Monday 5 January until early December.

Mile End Station Closed

MILE END STATION: Saturday 23, Sunday 24 and Bank Holiday Monday 25 May, while we replace District and Hammersmith & City line track. Replacement buses operate

Victoria Station Information

Victoria Underground Station: From Sunday 25 January, while we construct new lift shafts as part of our Tube improvements, queues are likely at busy times when changing between the Victoria line and District/Circle line platforms. If you are travelling at peak times, or with children or luggage, or have mobility impairment, you will find it easier to change between lines using one of the alternative routes listed on the Victoria information Page. If you travel via Green Park and Westminster, there are lifts available between platforms.

Moorgate Station Information

MOORGATE STATION: The two escalators between the Great Northern platforms and the Northern line platforms will be taken out of service, one at a time from Saturday 29 March until December 2015. While each escalator is out of service, the remaining escalator will run up from the Northern line to the First Capital Connect platforms. Customers going down to the Northern line will only be able to do so via the spiral staircase at the end of platform 10. During peak hours customers entering the station will only be able to access the Northern line via the stairs and the spiral stairs from the ticket hall.

District Line Partly Disrupted

DISTRICT LINE: Saturday 23, Sunday 24 and Bank Holiday Monday 25 May, no service between Aldgate East and Dagenham East, or between Turnham Green and Richmond. This is to allow for Crossrail work at Whitechapel, track and drainage replacement work at Mile End and preparing the Richmond branch for longer trains. Replacement buses operate.

Mile End Station Closed

MILE END STATION: Saturday 23, Sunday 24 and Bank Holiday Monday 25 May, while we replace District and Hammersmith & City line track. Replacement buses operate

Victoria Station Information

Victoria Underground Station: From Sunday 25 January, while we construct new lift shafts as part of our Tube improvements, queues are likely at busy times when changing between the Victoria line and District/Circle line platforms. If you are travelling at peak times, or with children or luggage, or have mobility impairment, you will find it easier to change between lines using one of the alternative routes listed on the Victoria information Page. If you travel via Green Park and Westminster, there are lifts available between platforms.

Mile End Station Closed

MILE END STATION: Saturday 23, Sunday 24 and Bank Holiday Monday 25 May, while we replace District and Hammersmith & City line track. Replacement buses operate

Hammersmith & City Line Partly Suspended

HAMMERSMITH & CITY LINE: Saturday 23, Sunday 24 and Bank Holiday Monday 25 May, no service between Liverpool Street and Barking. Trains are diverted to/from Aldgate instead while Crossrail work takes place at Whitechapel and we replace track and drainage at Mile End. Replacement buses operate.

Moorgate Station Information

MOORGATE STATION: The two escalators between the Great Northern platforms and the Northern line platforms will be taken out of service, one at a time from Saturday 29 March until December 2015. While each escalator is out of service, the remaining escalator will run up from the Northern line to the First Capital Connect platforms. Customers going down to the Northern line will only be able to do so via the spiral staircase at the end of platform 10. During peak hours customers entering the station will only be able to access the Northern line via the stairs and the spiral stairs from the ticket hall.

Canary Wharf Station Information

Canary Wharf Station: No down escalator from the Upper Bank Street entrance from Monday 18 May until late June. This is while we carry out planned maintenance. Please take care on the stairs, or use lifts or escalators from the nearby Montgomery Square entrance.

Southwark Station Information

Southwark Station: Planned escalator maintenance until late June. There will be no up escalator to the Waterloo East ticket hall between 0700 and 1000 Monday to Friday. At all other times, there will be no down escalator. Please take care on the additional 72 stairs or use the main ticket hall or nearby Waterloo station.

Green Park Station Information

GREEN PARK STATION: Reduced escalator service from Monday 23 March until late July. This is while we carry out planned refurbishment work. Please use alternative escalators. At busy times, a one-way system will be in place. To change from the Victoria line to the Jubilee line, please follow signs and staff direction via the ticket hall and Piccadilly line.

London Bridge Station Information

LONDON BRIDGE UNDERGROUND STATION: No step-free access to or from the Jubilee line at from Tuesday 24 February until mid-August. This is while we replace one lift. For step-free access to/from the Jubilee line please use buses to/from nearby Waterloo, Bermondsey or Southwark stations. To interchange between the Northern and Jubilee lines, change at King’s Cross St. Pancras and Green Park. Alternatively, speak to a member of staff for assistance.

Moorgate Station Information

MOORGATE STATION: The two escalators between the Great Northern platforms and the Northern line platforms will be taken out of service, one at a time from Saturday 29 March until December 2015. While each escalator is out of service, the remaining escalator will run up from the Northern line to the First Capital Connect platforms. Customers going down to the Northern line will only be able to do so via the spiral staircase at the end of platform 10. During peak hours customers entering the station will only be able to access the Northern line via the stairs and the spiral stairs from the ticket hall.

Elephant & Castle Station Information

Elephant & Castle: We are continuing our work to improve the reliability and efficiency of the lifts serving both ticket halls at Elephant & Castle. During the work there will be a lift service to/from both ticket halls, however, queues are possible at peak times, so please allow a little extra time for your journey. There is a staircase to the platforms, so please take care if you do walk down.

Angel Station Information

Angel Underground Station: Reduced escalator service Monday 5 January until mid-July 2015. This is while we carry out planned refurbishment work. Please use the remaining escalators. The station may be busier at times, please allow additional time for your journey.

Euston Station Information

EUSTON: No down escalator to the northbound Victoria line and Northern line (Bank branch) until mid-June. Access will be via the spiral stairs only during planned escalator refurbishment.

King's Cross St.Pancras Station Information

KING'S CROSS ST PANCRAS UNDERGROUND STATION: Until July 2015, the three escalators between the Northern line and westbound Piccadilly line platforms are being replaced at the same time. Entry to and exit from the Northern line, and interchange between the Northern line and all other lines at the station are affected. Please follow the clearly signed alternative routes. Allow up to 15 minutes extra.

Moorgate Station Information

MOORGATE STATION: The two escalators between the Great Northern platforms and the Northern line platforms will be taken out of service, one at a time from Saturday 29 March until December 2015. While each escalator is out of service, the remaining escalator will run up from the Northern line to the First Capital Connect platforms. Customers going down to the Northern line will only be able to do so via the spiral staircase at the end of platform 10. During peak hours customers entering the station will only be able to access the Northern line via the stairs and the spiral stairs from the ticket hall.

Woodside Park Station Information

WOODSIDE PARK STATION: Northbound step-free entrance for ticket holders only.

Covent Garden Station Information

Covent Garden: This station is open for exit only. There is no entry from street level due to planned lift maintenance. Westbound trains at weekends are not serving the station.

Covent Garden Station Closed

Covent Garden: This station is open for exit only. There is no entry from street level due to planned lift maintenance. Westbound trains at weekends are not serving the station.

King's Cross St.Pancras Station Information

KING'S CROSS ST PANCRAS UNDERGROUND STATION: Until July 2015, the three escalators between the Northern line and westbound Piccadilly line platforms are being replaced at the same time. Entry to and exit from the Northern line, and interchange between the Northern line and all other lines at the station are affected. Please follow the clearly signed alternative routes. Allow up to 15 minutes extra.

Green Park Station Information

GREEN PARK STATION: Reduced escalator service from Monday 23 March until late July. This is while we carry out planned refurbishment work. Please use alternative escalators. At busy times, a one-way system will be in place. To change from the Victoria line to the Jubilee line, please follow signs and staff direction via the ticket hall and Piccadilly line.

Vauxhall Station Information

Vauxhall Station: No lift service between the bus station and the London Underground station until autumn 2015. If you are unable to use the stairs, please take bus 360 from stop B at Vauxhall to Pimlico station, which has ramp into the ticket hall, 8 steps and then escalator access to the platforms For Stockwell take bus 2 or 88 from stop D or bus 196 from stop G at Vauxhall. For Brixton – take bus 2 from stop D or bus 196 from stop G at Vauxhall.

Victoria Station Information

Victoria Underground Station: From Sunday 25 January, while we construct new lift shafts as part of our Tube improvements, queues are likely at busy times when changing between the Victoria line and District/Circle line platforms. If you are travelling at peak times, or with children or luggage, or have mobility impairment, you will find it easier to change between lines using one of the alternative routes listed on the Victoria information Page. If you travel via Green Park and Westminster, there are lifts available between platforms.

Seven Sisters Station Information

Seven Sisters Underground Station: From 21 November until June 2015 there will be no down escalator service at the High Road entrance of Seven Sisters Tube station. At busy times, you may find it quicker and easier to use the station entrance in Seven Sisters Road.

Brixton Station Information

BRIXTON STATION: Escalator works: Due to planned escalator maintenance work until late July 2015, the station is likely to be busier than usual throughout weekday morning and evening peak hours. You may find it easier to travel outside these hours or to use nearby Stockwell Tube station during the busiest times

Euston Station Information

EUSTON: No down escalator to the northbound Victoria line and Northern line (Bank branch) until mid-June. Access will be via the spiral stairs only during planned escalator refurbishment.

Waterloo & City Line Partly Suspended

WATERLOO & CITY LINE:- Does not operate on Sundays.