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Important alert

This is an important announcement

Travel Update: A reduced train service is in operation today. We are planning to restore our full train service from Tuesday 24 January 2017.

 
 

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Coastway West

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Service alterations

Southern set to restore full rail service from Tuesday 24 January

Southern members of the ASLEF union have suspended all industrial action, including strikes due to take place on 24, 25 and 27 January.

Monday 23 January - An RMT Union conductor strike is taking place today. More information is available here.

Tuesday 24 January onwards - Southern are planning to restore the full train service. Although Southern members of the ASLEF union have suspended all industrial action, Southern driver members of the RMT union are still subject to an overtime ban. Southern do not expect the RMT action to have an impact on services; however you are advised to check your journey before travelling.

You can find compensation and refund information here.

Information for customers with tickets booked on strike days:

If you have a ticket booked for a journey that involves travelling on the Southern rail network on one of the strike days, Southern will be happy to give you your money back if you decide not to travel.

Alternatively you can travel on the first non-strike day after your booking, though we may not be able to guarantee you a seat as trains are likely to be very busy. Please note, your tickets will only be valid on the first non-strike day after your original booking.

If you decide to travel on another operators' trains or on a different type of public transport, while these will not be affected by strikes, they may be busier than usual.

Check before you travel:
Please use the National Rail Enquiries real-time Journey Planner to check your journey before you travel.

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey. Please keep your train ticket and make a note of your journey, as both will be required to support any claim. If you decide not to travel, you can get a refund from the company from which you originally bought the ticket.

Twitter:
If you would like to follow this incident on Twitter, please use #SouthernStrike

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

Read more about this service alteration here.

Reduced Southern and Gatwick Express service due to RMT Union strike action on Monday 23 January

The members of the RMT union are striking today, Monday 23 January. As a result, the following timetable will operate.

All routes are affected. Please see here for a map showing routes with an altered service in brown or grey.

  • On routes shown in grey, there will be no Southern service. See below for details of ticket acceptance on alternative routes
  • On routes shown in brown, you are advised that there will be a reduced service and you are advised to allow longer for your journey and to avoid peak times if possible
  • On routes shown with a grey dotted line, only buses will operate

Key alterations include:

  • A very limited peak service between Brighton and London
  • No Gatwick Express services between Gatwick Airport and Brighton
  • A reduced service will run between London and Littlehampton/Eastbourne and Ore
  • No Southern services between East Croydon and Milton Keynes Central via Kensington Olympia
  • Very limited peak services between Tulse Hill and London Bridge
  • No Southern services to/from Beckenham Junction
  • No Southern service to/from Guildford
  • No Southern service to/from Wimbledon
  • A reduced service will operate between London and Caterham and between London and Tattenham Corner
  • Very limited peak service between Redhill and London
  • No direct service between Tonbridge or Reigate and London (a change of trains required at Redhill)
  • No Southern trains between Lewes and Seaford (bus service in operation)
  • No direct service between London and either Portsmouth or Southampton (a change of trains will be required at Barnham)
  • No direct Southern trains between Ashford International and Brighton (a change of trains will be required at Eastbourne)
  • Amended service between Dorking and Horsham
  • Amended service between Uckfield and London Bridge
  • Amended service between Ashford International and Hastings
  • Amended services on Coastway routes (Eastbourne, Brighton, Littlehampton, Bognor Regis, Portsmouth and Southampton)

You are advised to avoid travelling at peak times and to allow extra time for your journey, if at all possible.

Any trains not running because of these planned alterations have been removed from the timetable database. They therefore do not appear at all on online journey planners or station information screens (rather than showing as cancelled).

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner or Live Departure Boards. .

Further information, including PDF timetables with the planned cancellations on can be found here.

Alternative travel options:

Brighton & Hove buses
Brighton & Hove buses will accept rail tickets for any reasonable journey across their network.

Gatwick Express
Only tickets that are normally valid for travel on Gatwick Express services can be used on the Gatwick Express network.

Great Western Railway
Rail tickets can be used for reasonable journeys between Redhill and Reigate, and between Brighton and Southampton Central.

London Buses
Rail tickets can be used for reasonable journeys between:

  • Tulse Hill and West Norwood on routes 2, 432, 468, 68 & 196
  • Crystal Palace and Beckenham Junction on route 358
  • Peckham Rye and Herne Hill via North Dulwich on route 37
  • Queens Road Peckham and New Cross Gate on routes 171, 177, 436 and 136
  • Route 405 between Redhill and West Croydon via Merstham

London Midland
Customers who hold tickets routed 'Kensington Olympia' or 'Southern Only' for journeys from / to stations across the London Midland network and stations south of London can use London Midland services to / from London Euston.

London Overground
Rail tickets can be used for reasonable journeys between:

  • West Croydon, Crystal Palace, Peckham Rye and Canada Water
  • Clapham Junction and Watford Junction via Willesden Junction
  • Watford Junction and London Euston

London Trams
Rail tickets can be used for reasonable journeys across the whole London Trams network.

London Underground
Rail tickets can be used for reasonable journeys between the following points only. THE TICKETS CANNOT BE USED AT INTERMEDIATE TUBE STATIONS:

  • Canada Water and London Bridge
  • Balham and London Victoria / London Bridge / London Euston
  • London Bridge and London Victoria
  • London Victoria and London Blackfriars
  • London Victoria and London Euston

Metrobus
Metrobus will accept rail tickets for any reasonable journey across their network.

Southeastern (Southern tickets will NOT be accepted on High Speed services)

  • Rail tickets with an origin or destination of Birkbeck can be used on train services to / from Elmers End
  • Rail tickets with an origin or destination of Honor Oak Park or Brockley can be used on train services to / from Nunhead

Rail tickets routed via Haywards Heath, via East Croydon and 'Southern Only' will be accepted for reasonable journeys between:

  • Hastings and London via Tonbridge
  • Tunbridge Wells and London
  • Ashford International and London

South West Trains:

South West Trains are limited in capacity and we strongly advise that you do NOT to attempt to travel on their services; but if you do travel please allow extra time to complete your journey. Tickets routed 'Southern Only' can be used for reasonable journeys between:

  • Portsmouth Harbour / Havant and Southampton Central
  • Dorking and London via Wimbledon

Thameslink

  • Rail tickets with an origin or destination of Honor Oak Park and Brockley can also use Nunhead or Crofton Park instead
  • Rail tickets with an origin or destination of London Victoria can use Thameslink services to / from London Blackfriars or London Bridge
  • Rail tickets routed 'Southern Only' will be accepted on Thameslink services between Brighton and London Bridge / London Blackfriars
  • Ticket holders with an origin or destination of stations between Wembley Central and Milton Keynes Central for journeys to / from south of London, can use their ticket at their nearest station on the Thameslink route between London and Bedford to travel on Thameslink (but not East Midlands Trains) services to be able to complete their journey

More information on travelling to the airport, booked assistance and Travelcards can be found here.

Information for customers with tickets booked on strike days:

If you have a ticket booked for a journey that involves travelling on the Southern network on Monday, Southern will be happy to give you your money back if you decide not to travel.

Alternatively, you can travel on the first non-strike day after your booking though you may not be guaranteed a seat as trains are likely to be very busy.

Please note: your tickets will only be valid on the first non-strike day after your original booking.

Twitter:
If you would like to follow this incident on Twitter, please use #SouthernStrike

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback: We want to make information better - tell us how! Fill out this online Disruption Survey.

Current delays, cancellations and train formation updates

10:51 Littlehampton to London Victoria due 12:27

This train has been delayed at East Croydon and is now 10 minutes late.
This is due to congestion.

11:06 London Victoria to Bognor Regis due 12:44

This train has been delayed at Gatwick Airport and is now 13 minutes late.
This is due to train crew being delayed.

11:32 Southampton Central to Brighton due 13:18

This train will be cancelled.
This is due to an operational incident.

11:56 Bognor Regis to London Victoria due 13:40

Will be formed of 8 coaches instead of 12.

11:57 Littlehampton to Portsmouth & Southsea due 12:50

This train will be terminated at Barnham.
This train will no longer call at Chichester, Fishbourne Sussex, Bosham, Nutbourne, Southbourne, Emsworth, Warblington, Havant, Bedhampton, Hilsea, Fratton and Portsmouth & Southsea.
This is due to a shortage of train conductors.

12:57 Littlehampton to Portsmouth & Southsea due 13:50

Will be formed of 4 coaches instead of 3.

12:59 Portsmouth & Southsea to Littlehampton due 13:52

This train will be cancelled.
This is due to a shortage of train conductors.

13:59 Portsmouth & Southsea to Littlehampton due 14:52

Will be formed of 4 coaches instead of 3.

14:10 Littlehampton to Bognor Regis due 14:30

This train will be cancelled.
This is due to a shortage of train conductors.

15:06 Bognor Regis to Littlehampton due 15:24

This train will be started from Barnham.
This train will no longer call at Bognor Regis.
This is due to a shortage of train conductors.

15:10 Littlehampton to Bognor Regis due 15:30

Will be formed of 4 coaches instead of 3.

17:18 Bognor Regis to Littlehampton due 17:34

Will be formed of 4 coaches instead of 3.

17:57 Littlehampton to Portsmouth & Southsea due 18:53

Will be formed of 4 coaches instead of 3.

18:59 Portsmouth & Southsea to Littlehampton due 19:58

Will be formed of 4 coaches instead of 3.

20:02 London Victoria to Bognor Regis due 21:48

Will be formed of 8 coaches instead of 12.
This is due to industrial action.

20:06 Littlehampton to Bognor Regis due 20:30

Will be formed of 4 coaches instead of 3.

22:12 Bognor Regis to Three Bridges due 23:07

Will be formed of 8 coaches instead of 12.
This is due to industrial action.

23:17 London Victoria to Hove due 00:24

This train will be diverted from Preston Park.
This train will call additionally at Brighton.
This train will no longer call at Burgess Hill, Hassocks, Hove, Portslade, Southwick, Shoreham-By-Sea, Lancing and Worthing.
This is due to engineering work.

00:05 London Victoria to Worthing due 01:44

Will be formed of 8 coaches instead of 12.
This is due to industrial action.

Some additional information

11:56 Bognor Regis to London Victoria due 13:40

Will be formed of 8 coaches instead of 12.

12:57 Littlehampton to Portsmouth & Southsea due 13:50

Will be formed of 4 coaches instead of 3.

13:59 Portsmouth & Southsea to Littlehampton due 14:52

Will be formed of 4 coaches instead of 3.

15:10 Littlehampton to Bognor Regis due 15:30

Will be formed of 4 coaches instead of 3.

17:18 Bognor Regis to Littlehampton due 17:34

Will be formed of 4 coaches instead of 3.

17:57 Littlehampton to Portsmouth & Southsea due 18:53

Will be formed of 4 coaches instead of 3.

18:59 Portsmouth & Southsea to Littlehampton due 19:58

Will be formed of 4 coaches instead of 3.

20:02 London Victoria to Bognor Regis due 21:48

Will be formed of 8 coaches instead of 12.

20:06 Littlehampton to Bognor Regis due 20:30

Will be formed of 4 coaches instead of 3.

22:12 Bognor Regis to Three Bridges due 23:07

Will be formed of 8 coaches instead of 12.

00:05 London Victoria to Worthing due 01:44

Will be formed of 8 coaches instead of 12.

Upcoming works

Amended late night service between London Victoria and Hastings from Monday 23 until Friday 27 January

Network Rail are carrying out engineering work between Pevensey and Westham / Bexhill, closing all lines.

Customer Advice:

The 22:47 London Victoria to Hastings will terminate at Eastbourne, you will be able to continue your journey on the replacement bus service provided.

Ticket acceptance:

Your ticket will be valid on the alternative transport provided.

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Check before you travel:

These changes are not currently shown in the National Rail Enquiries Journey Planner, please check back nearer to the time of travel

Project Information:

You can read more about engineering work and why it is necessary.

Disruption between East Croydon and Crystal Palace / London Blackfriars

Trains are now running normally between East Croydon and Crystal Palace / London Blackfriars following urgent repairs to the track between Norwood Junction and Crystal Palace.

Latest updates

There are currently no issues reported.