This is an important announcement
Advance tickets and seat reservations unavailable between 23:00 on Saturday 19th May until 05:00 on Sunday 20th May - please see the homepage for more information
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This is an important announcement
Advance tickets and seat reservations unavailable between 23:00 on Saturday 19th May until 05:00 on Sunday 20th May - please see the homepage for more information
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| Staffing | Back to top | ||||||
|---|---|---|---|---|---|---|---|
| Staffing Level | Full Time | ||||||
| Staffing Hours |
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| CCTV | Yes |
| Ticket office | Back to top | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office |
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| Self Service Ticket Machines | Yes | ||||||
| Ticket Machine Location | Located in the booking hall |
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| Collection of pre-purchased tickets | Yes | ||||||
| TravelCard | No | ||||||
| London Fare Zone | Zone 3 | ||||||
| Penalty Fares Note | Penalty Fares apply to journeys from Gipsy Hill station when travelling with:
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| Information Systems | Back to top |
|---|---|
| CIS | DepartureScreens, Announcements |
| Accessibility | Back to top | ||||||
|---|---|---|---|---|---|---|---|
| Staff Help Available |
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| Induction Loop | Yes | ||||||
| Ramp For Train Access | No | ||||||
| Accessible Taxis | Yes | ||||||
| Accessible Taxis - Note | Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk. |
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| Step Free Access | Partial Station | ||||||
| Step Free Access - Note | Steps down to both platforms from Ticket Office and main entrance. Step-free side gate to Platform 1 (for trains to London Bridge via Peckham Rye/ Victoria, and from London Bridge via Sydenham). This gate is usually locked and is available with advance notice only. Please contact Southern Assisted Travel on 0800 138 1016 to request use. Nearest step-free station is West Norwood. |
| Passenger Services | Back to top |
|---|---|
| Customer Services | |
| Customer Services - Note | Please contact Customer Services on 08451 272920 |
| Customer Services - Primary Phone Number | 08451 272920 |
| Station Facilities | Back to top |
|---|---|
| Seated Area | Yes |
| Seated Area - Note | Seating available in the waiting room on Platform 1 and on the platforms |
| Station Buffet | No |
| Toilets | No |
| Baby Changing Facilities | No |
| WIFI | No |
| WIFI - Note | |
| Waiting Room | Yes |
| Waiting Room - Note | Waiting room available on Platform 1. Also Platform 1 has canopies with seats underneath. Shelter on platform 2 with 1 step to access, perch seats inside there are also seats on the platform. |
| Transport Links | Back to top |
|---|---|
| Minimum Connection Time (Minutes) | 4 |
| Cycle Storage Available | No |
| Rail Replacement Services | No |
| Rail Replacement Services - Note | Outside station on Gipsy Hill. |
| Taxi Rank | No |
| Taxi Rank - Note | Information on taxis from this station is available at www.traintaxi.co.uk Black Cab area |
| Bus Services | Yes |
| Bus Services - Note | Information to plan your onward journey is available in a printable format here |
| Metro Services | No |
