TrainTracker™ - Hints and tips
The service should work in most conditions. However, a number of things may help if you experience difficulties:
- Use your touch tone keypad
- Use the full station and county name when speaking
- Use the first few letters of the station name when using touchtone
- Call from a quiet place.
- Remember, it is only useful for direct trains.
Why does TrainTracker™ say there are no trains?
The service says there are no trains when there are no direct trains between the two stations specified. It may still be possible to travel between these two stations or towns.
Try to ask for each leg of your journey, saying the name of all the stations you will get on and off the train at.
Try to ask about other stations (e.g. London St Pancras rather than London King's Cross).
Station-specific telephone numbers
| Station | Number |
|---|---|
| Brighton | 0871 200 49 19 |
| Clapham Junction | 0871 200 49 25 |
| East Croydon | 0871 200 49 32 |
| Eastbourne | 0871 200 49 37 |
| Gatwick Airport | 0871 200 49 42 |
| Guildford | 0871 200 49 48 |
| Haywards Heath | 0871 200 49 44 |
| London Bridge | 0871 200 49 52 |
| London Victoria | 0871 200 49 84 |
| Redhill | 0871 200 49 75 |
| Southampton Central | 0871 200 49 70 |
| Three Bridges | 0871 200 49 03 |
| Watford Junction | 0871 200 49 95 |
Station codes
| Station | Code | Station | Code |
|---|---|---|---|
| Balcombe | BAB | Hove | HOV |
| Brighton | BTN | Ifield | IFI |
| Burgess Hill | BUG | Lewes | LWS |
| Clapham Junction | CLJ | Litttlehaven | LVN |
| Coulsdon South | CDS | London Bridge | LBG |
| Crawley | CRW | London Victoria | VIC |
| Earlswood | ELD | Merstham | MHM |
| East Croydon | ECR | Preston Park | PRP |
| Faygate | FGT | Purley | PUR |
| Gatwick | GTW | Redhill | RDH |
| Hassocks | HSK | Salfords | SAF |
| Haywards Heath | HHE | Three Bridges | TBD |
| Horley | HOR | Watford Jucntion | WFJ |
| Horsham | HRH | Wivelsfield | WVF |
