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Media centre

If you’re a journalist, photographer, broadcaster, production company or filmmaker, you’ve come to the right place. Here’s a selection of background information, images, contact details and filming rules to help make your job a little easier.

Getting in touch

If you’re looking for facts about Southern for your publication or story, we’ve put together plenty of background information about our company below. But if you can’t find what you’re looking for, feel free to contact our press office at 0203 750 2030. You can also email us at press.office@gtrailway.com.

If you need to speak to someone in another department, please call 020 8929 8600.

Our latest news

To see our latest press releases and other updates, visit our NewsDesk.

Filming or photography

If you’d like to film on our trains or at one of our stations, for news or current affairs, you’ll need to get permission in advance.

For the fastest response, news broadcasters should contact our press office at 0203 750 2030 during business hours – 9:00am to 5:30pm Monday through Friday.

All other requests for commercial filming or photography should be made to Lawrence Baker. You can reach him at 07422 079058 or lawrence.baker@gtrailway.com.

All non-news requests for filming or photography need at least 10 working days’ notice and we’ll normally charge a fee.

General information about Southern Railway

Southern Railway Ltd is one of four brands owned by Govia Thameslink Railway.

Southern's routes include:

  • South Coast from Southampton to Ashford
  • South Coast to London
  • Tonbridge to London
  • South London Metro area
  • Stations to Milton Keynes

Southern's two principal London stations are London Victoria and London Bridge.

Who’s who at Southern

Chief Executive Officer: Charles Horton
PA: Lillian Connett

Chief Financial Officer: Wilma Allen
PA: Melanie Hobbs-Grant

Chief Operating Officer: Nick Brown
PA: Lisa Duff

Engineering Director: Gerry McFadden
PA: Amanda Hills

Human Resources Director: Andy Bindon
PA: Vicky Cobb

Communications and Marketing Director: Collette Dunkley
PA: Uta Deutsch

Passenger Services Director (Southern and Gatwick Express): Angie Doll
PA: Jayne Byrne

Passenger Services Director (Thameslink and Great Northern): Stuart Cheshire
PA: Lynn Howarth

Head of Safety and Environment: Colin Morris
Team Organiser: Heidi Sly

Infrastructure Director:  Keith Jipps
PA: Jenny Ward

Business Improvement Director and Deputy COO: Alex Foulds
PA: Jenny Ward

Operations Planning DIrector: Scott Brightwell
PA: Andreea Burchi

Service Delivery Director: George McInulty
PA: Gill Skelton

Quick facts about our service

Our operations include:

  • 156 Stations
  • 2,242 weekday services
  • 2,076 Saturday services
  • 1,242 Sunday services
  • 620,000 passenger journeys per day
  • 414 route miles across the Southern network
  • 4,000 employees

Our fleet of trains

Hurst Green to Uckfield and Hastings to Ashford are diesel routes. All other routes are electrified through the third rail at 750v dc.

Train class Number in service Coaches per train Seats
377/2 15 4 223
377/3 28 3 160
377/4 154 4 223
377/6 26 5 262
171/7 9 2 107
171/8 6 4 241
455 46 4 310
313 19 3 228
442 17 5 322

Our busiest stations

Station Daily users Annual users
London Victoria 178548 65,170,20
London Bridge 131499 47339640
East Croydon 71800 25,848,00
Sutton 22360 8049600
Brighton 17753 6391080
Streatham Common 12932 4655520
Haywards Heath 11,81 4167280
Balham 11312 4072320
New Cross Gate 10048 3617280
Battersea Park 9895 3532200
Tulse Hill 9876 3555360
Chichester 9826 3537360
Norwood Junction 9477 3411720
Peckham Rye 9360 3369600
Epsom 9233 3323880
Worthing 92528 3322080
Redhill 8682 3190320
Purley 8769 3156840
West Croydon 8325 2997000
Lewes 7962 2866320

How we calculate performance

Our daily performance reports look at Public Performance Measure (PPM).

PPM is how train operators’ performance is measured. National Rail publishes monthly PPM statistics for all train operating companies.

For the purposes of PPM, if our train arrives at its destination within 5 minutes of its scheduled time, then it is counted as on time. If the train arrives more than 5 minutes late, or does not run for the whole of its journey, then it is counted as late, cancelled or part-cancelled.

The 5-minute standard applies to Southern because we are a short distance train operator. For long distance operators, a 10-minute standard applies.

About Delay Repay

Southern runs a system called Delay Repay, which compensates customers if their train is late by 15 minutes or more. Learn more about Delay Repay.

Image library

We keep a selection of stock photos of our trains that you can request for your publication. View our collection below then email us at press.office@southernrailway.com to request a high-resolution version of the image or images you’d like.
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