We put together the Cabinet in 2003 to promote a better understanding between the needs of customers and problems encountered by our employees.
In addition to providing advice and recommendations, cabinet members have the support and budget for a number of self-generated projects.
This voluntary group is made up of ten passengers, chosen to represent a broad cross-section of our users from across our network. One volunteer represents people with accessibility needs.
In addition, the Cabinet includes two key members of our staff, making a total of 12 Cabinet members.
The Cabinet is co-chaired by our Passenger Service Director Angie Doll. Head of Communications, Jane Lee, also sits on the Cabinet.