Skip to Buy Tickets Skip to Content Skip to Recite Me Skip to Footer


There are also planned engineering works for today Check before travelling
Last updated: 04:48

Leaving from...
Going to...
Journey Types
Journey Type
Travel Dates

You cannot have more than 9 passengers


You cannot have more railcards than passengers

Add a railcard

Meet the manager

Questions, concerns or some positive feedback to share about our services? Join us for our next Meet the Manager session for your chance to speak directly to the senior managers and directors in charge of the Southern network.

Please note: All Meet the Manager events are currently cancelled until further notice, following the most recent government advice on the Coronavirus.

Your chance to speak to our senior management team

Our core Meet the Manager sessions take place at London stations during the morning peak from 07:30 to 09:30 unless stated otherwise. In response to customer requests, we have also added some evening peak sessions which will take place from 16:30 to 18:30.

Upcoming sessions

Our next Meet the Manager sessions will be at:


  • London Bridge station on Thursday 23 April from 07:30 - 09:30 - CANCELLED
  • London Victoria station on Thursday 21 May from 07:30 - 09:30 - CANCELLED
  • London Bridge station on Thursday 16 July from 07:30 - 09:30 - CANCELLED
  • London Victoria station on Thursday 10 September from 16:30 - 18:30 - CANCELLED
  • London Bridge station on Thursday 03 December from 07:30 - 09:30 - CANCELLED

We will also be holding some dedicated drop-in sessions to speak to our team about the Gatwick Airport station upgrade this year. If you have any questions for the project and local management team, you can find out more information here.

Recent feedback

Thank you to all of our passengers who took the time to speak with members of our senior management team.

Senior managers from all areas of the business were in attendance to meet our customers and answer their questions.

Feedback themes from this session are detailed below.

Our Retail team were in attendance to introduce our new look Key Smartcard and answer any customer questions on the product.

Further information on the Key Smartcard can be found here.

Major improvement works are taking place in the West Coastway and Lewes areas in October and November.

The Barnham to Havant improvement work (West Coastway) is an initial nine day closure, Saturday 26 October to Sunday 3 November, plus several weekends. Further information is available at

The Lewes area improvement works will take place from Thursday 28 November to Sunday 1 December. Further information is available at

One Team Victoria representatives were on hand to talk about how staff at the station from Network Rail, Southern, SouthEastern and Gatwick Express are working together the provide a seamless customer experience at the station. Look out for the purple uniforms being worn by everyone at the station.

New ticket machines are due on the Kent side concourse soon, as well as 2 new Info Pods which we hope will be in situ by the end of the year. This will enable Team Victoria to provide better information to our customers by having improved technology in the pods.