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WhatsApp Broadcast Channel

Service updates via WhatsApp

WhatsApp broadcast channel

Stay informed with real time travel updates for the Southern network direct to your phone through our WhatsApp broadcast channel.

Southern WhatsApp Broadcast Channel

Travel updates delivered direct to your phone 

Our WhatsApp broadcast channel makes it easy to stay up to date throughout your journey with:  

  • Real time travel updates, including information during disruption 
  • Service information and journey advice  
  • Weather related travel information  
  • Major service announcements 

When the channel is available 

Travel updates are provided through the WhatsApp channel between 07:00 and 21:00, Monday to Friday. 

Outside these hours, the latest travel information remains available through our website and social media channels. 

Other ways to get information 

Our X account remains available 24/7, and our website continues to provide the latest travel information. 

Southern @SouthernRailUK

You can also follow the WhatsApp broadcast channels for Thameslink, Great Northern, and Gatwick Express. 


How to turn notifications on and off 

Notifications are not automatically enabled when you follow the channel. We recommend enabling notifications so you receive updates as soon as they're published, but if you would prefer to mute them click the bell icon in the top right corner of the channel.