Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Merseyrail
Lost Property Contact Available:
0151 955 2368
Customer Help Points:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
Station Car Park
Car Parking Contact Available:
0151 555 1111
Cycle Storage Availability:
Car Park and Approach Ramp on the Chester Bound Platform
Cycle Storage CCTV:
Location for rail replacement services:
Chester Bound Service bus stops in Mill Lane, Chester. Liverpool Bound Services bus stops adajacent to Hospital subway. ( Liverpool Road)
Bus Service Note:
For onward travel information click here or contact the Traveline on 0871 200 2233
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
This station is unmanned.
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Category B: “This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. This is an unstaffed station and you will need to book assistance in advance.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All of our automatic ticket machines are DDA compliant.
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday Unavailable
Text Phone Available. Outside office hours please contact 0151 702 2704
The information in this document was generated 22/10/2021 18:51:50