Bristol Parkway

Address

Bristol Parkway station
Station Approach Road
off Hatchet Road
BS34 8PU

Ticket office

Monday to Friday: 5:40 AM to 8:00 PM
Saturday: 6:50 AM to 6:00 PM
Sunday: 8:30 AM to 7:00 PM

General information

Station Operator: GW
Station Code: BPW
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway
Ticket Office Note: In ticket hall/first floor.

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: APCOA Parking (UK) Limited
Spaces: 1140
Annual Charge: £1110.00
Daily Charge: £8.00
Monthly Charge: £140.00
Three Monthly Charge: £380.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 156
Type: Stands
Location: Front of station
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Front of the station
Taxi Rank: Yes
Taxi Rank Note: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note: Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Accessible Public Telephones: No
Accessible Public Telephones Note: Public telephones are accessible
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.

Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Accessible ticket machines are located at the station entrance by the ticket office.
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 4:30 AM to 1:45 AM
Saturday 5:00 AM to 1:15 AM
Sunday 5:30 AM to 1:45 AM
Staff Help Available Note: Meeting point: Gateline.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 03/07/2022 11:40:24