Ticket buying & collection
Located at entrance to the platform
Customer Help points are located on every platform
Station Car Park
Bus stops on A27/Bridge Road. Southampton side of the Railway Bridge
Information to plan your onward journey is available in a printable format here
Step-free category B3 Station. There is step-free access to Platform 2 (for trains towards Portsmouth) via a short, steep ramp (approx gradient 1:6.4).
Platform 1 (towards Southampton) may only be accessed via stepped footbridge from Platform 2.
Please be aware that this station has no tactile paving on the platform edge.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
The information in this document was generated 28/06/2022 18:36:05