Ticket buying & collection
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Cannock Station is accredited by the Secure Station Scheme**
On both platforms
On Lichfield Road by ramp to platform before railway bridge
Aero 01543 505050 Joeys 01543 871818 KC 01543 450450
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
Step free access up to Birmingham Platform via ramp. Step-free access from road underbridge to Stafford platform via ramp. Step-free route between platforms is via street - 260m.
Accessible taxis are not available
There are no ticket machines at the station
This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 14/04/2021 13:47:26