Colchester Town station
St. Botolphs Circus
Monday to Friday:
6:10 AM to 8:15 PM
7:00 AM to 6:45 PM
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Station Buffet Note:
Coffee kiosk and self service vending machine
Telephones (Cards & Coins):
Toilets are located alongside the ticket office and only open when the station is staffed.
There is a Council managed car park behind the station
Car Parking Contact Available:
Cycle Storage Availability:
Within station, forecourt and on platform
Cycle Storage CCTV:
Location for rail replacement services:
Replacement transport stop at bus stop Aa in Osborne Street
Bus Service Note:
Colchester Town Station is around 5 minutes walk from Colchester Bus Station
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Single platform station. This station has step free access to the platform.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:10 AM to 8:15 PM
Saturday 7:00 AM to 6:45 PM
Staff Help Available Note:
Assistance at this station is provided by a staff member during ticket office opening hours. Train guards also operate on this route and can provide assistance outside of these hours. Booking is recommended
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 21/04/2021 11:51:37