Crosskeys

Address

Crosskeys station
Risca Road
Crosskeys
NP11 7BU

General information

Station Operator: AW
Station Code: CKY
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes
Customer Help Points Note:

Customer help points are available on both platforms. 

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 4
Type: Lockers
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement services depart from the bus stops on Risca Road, unless otherwise stated on the station poster boards.
Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Category B2.

Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.  Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The Ticket Vending Machine at this station accepts cash and card payments.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Set down and pick up outside the station entrance, adjacent to Carlton Terrace and the southbound platform.

Staff Help Available: No
Staff Help Available Opening Times: Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note:

Yes. Assistance is provided by the Conductor on the train.

The information in this document was generated 16/09/2021 11:39:45