Ticket buying & collection
On the station concourse
Customer Information Desk
The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times:
Weekdays (Mon - Fri) 04:55 : 22:45
Saturday 04:55 : 22:45
Sunday 06:20 : 23:00
There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
Station Car Park
Derby Zone 3, car parking is available
Daily - £11.50, Off Peak - £7.00
Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
On station forecourt
Information to plan your onward journey is available in a printable format here
Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.
This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
Saturday 24 hours
Sunday 24 hours
Passenger Assistance meeting point is at the ticket gates.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 12/1/2022 12:43:59 PM