Fort William

Address

Fort William station
Tom-na-Faire
Station Square
PH33 6TQ

Ticket office

Monday to Friday: 7:00 AM to 8:00 PM
Saturday: 7:00 AM to 5:45 PM
Sunday: 4:30 PM to 8:00 PM

General information

Station Operator: SR
Station Code: FTW
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Phone number: 03301 092 833
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: Newsagent
Station Buffet: Yes
Station Buffet Note: Newsagent, buffet
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: As part of our COVID-19 response, the toilets have a restricted capacity. The toilets are located on the Main Concourse. Available during ticket office opening hours.
Waiting Room: No
Waiting Room Note:

Part of station buildings

Car parking

Car parking: Yes

Station Car Park

Spaces: 50
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 24
Type: Lockers
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Buses pick up/drop off from the station car park 

Taxi Rank: Yes
Taxi Rank Note: visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service: Yes
Bus Service Note: for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office

Blue Badge parking bays: 2

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 7:00 AM to 10:30 PM
Tuesday 7:00 AM to 10:30 PM
Wednesday 7:00 AM to 10:30 PM
Thursday 7:00 AM to 10:30 PM
Friday 7:00 AM to 10:30 PM
Saturday 7:00 AM to 10:30 PM
Sunday 9:00 AM to 10:30 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 03/07/2022 11:21:16