Hagley

Address

Hagley station
Station Drive
Hagley
DY9 0NX

Ticket office

Monday to Friday: 7:00 AM to 4:00 PM
Saturday: 8:00 AM to 3:00 PM
Sunday: Unavailable

General information

Station Operator: WM
Station Code: HAG
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The toilets are located on Platform 1 (shared facility for Ladies and Gents). The toilet facilities are available: Monday - Friday 07:00-16:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room: Yes

Car parking

Car parking: Yes
Name: Station Car Park
Operator: SABA UK
Spaces: 33
Annual Charge: £290.00
Daily Charge: £3.00
Monthly Charge: £36.00
Off Peak Charge: £2.10
Weekly Charge: £11.50
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website
Note:

Charging starts from 1 September 2019 

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 16
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: In the event of engineering the bus/coach will collect from: Picks up/sets down on station car park
Taxi Rank: Yes
Taxi Rank Note:

Roberts 01562 885781

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

1 to 1 contact with ticket office staff

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note: This station has level access to both platforms via separate entrances. There is step-free access between platforms via the street.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 7:00 AM to 4:00 PM
Saturday 8:00 AM to 3:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 24/09/2021 05:46:28