Monday to Friday:
6:40 AM to 6:00 PM
7:40 AM to 6:00 PM
9:00 AM to 3:00 PM
Lost Property Contact Available:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Customer Help Points Note:
Help points are available on all platforms
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: firstname.lastname@example.org.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category B Station - Level access to both platforms from separate entrances. Step-free access between platforms via street and level crossing approximately 230m.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
Staff Help Available:
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train, or at peak times this may be provided by station staff. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.