London Kings Cross

Address

London Kings Cross station
Euston Road
London
N1 9AL

Ticket office

Monday to Friday: 5:00 AM to 1:36 AM
Saturday: 5:00 AM to 12:36 AM
Sunday: 5:30 AM to 1:36 AM

General information

Station Operator: NR
Station Code: KGX
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 1
Oyster Comments: Oyster transactions only available from self service ticket machines operated by Great Northern<br />
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Northern
Ticket Office Note: In the Main Concourse opposite the shops

Passenger services

Lost Property Contact Available: No
Phone number: 0330 024 0215
Website: Go to website
Ticket Gate: Yes
Customer Services:

Help is available at the Rail Information Point in the centre of the Main Concourse.

Customer Help Points: Yes
Customer Help Points Note:

Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries,  food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: CP Plus
Spaces: 322
Car Parking Contact Available: No
Phone number: 0207 431 4001
Website: Go to website
Note:

Car set down / Pick up

Cars can pick-up and set down on Pancras Road. You cannot leave your vehicle unattended.

Sat-nav postcode: N1C 4TB

Pancras Road is one-way and can only be accessed from Euston Road.

Car Park

The car park is behind St Pancras International station on Pancras Road, which runs between London King's Cross and London St Pancras International stations.

Parking charges

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 204
Type: Stands
Location: Platforms 1, 8 & 9
Cycle Storage CCTV: Yes

Other transport

Taxi Rank: Yes
Taxi Rank Note:

The taxi rank is situated on Pancras Road just outside of the station.

Bus Service: Yes
Bus Service Note:

There are bus stops in streets surrounding the station on Euston Road, Goods Way and York Way. More details at https://www.nationalrail.co.uk/posters/KGX.pdf

Accessibility on London Buses

All Transport for London buses are accessible by step free access on Transport for London's website https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs

More information about Transport for London buses can be found at https://tfl.gov.uk/modes/buses/

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note: Public telephones are available near the Euston Road entrance of the station.
Accessible Toilets: Yes
Accessible Toilets Note:

Accessible toilets are located next to platform 9 and can be operated by a radar key.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

There is level access to all platforms. Lifts provided between concourse & Mezzanine and London Underground ticket hall.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

One London North Eastern Railway machine inside the travel centre and one London North Eastern Railway machine outside the travel centre and are DDA compliant.  There is a lowered ticket machine at this station.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.

There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:00 AM to 1:36 AM
Saturday 5:00 AM to 12:36 AM
Sunday 5:30 AM to 1:36 AM
Staff Help Available Note:

Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.

Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff. 

It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:

London North Eastern Railway - 03457 225 225 [Option 3 then Option 4]  textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/  Open Monday - Saturday 08:00-20:00, Sunday 10:00-20:00  

Hull Trains - FREEPHONE 0800 316 1323

Grand Central - 08440 8110 072 

Great Northern - 0800 0582 844


Assisted Travel:

It is preferred if assistance is booked 24hours in advance please by using the following numbers of your relevant train operator:

  • LNER - 03457 225 225 [Option 3 then Option 4]  textphone 0800 975 1052. Monday - Saturday 08:00-20:00, Sunday 10:00-20:00  
  • Hull Trains - FREEPHONE 0800 316 1323
  • Grand Central - 08440 8110 072 
  • Great Northern - 0800 058 2844

Help is available at the Rail Information Point in the centre of the Main Concourse. Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.

The information in this document was generated 05/12/2021 20:44:55