Milton Keynes Central

Address

Milton Keynes Central station
302 Eldergate
Milton Keynes
MK9 1LA

Ticket office

Monday to Friday: 4:45 AM to 10:00 PM
Saturday: 6:00 AM to 10:00 PM
Sunday: 6:45 AM to 9:30 PM

Station details

Alerts

We have closed the public access toilets on Platforms 1 and 2 at Milton Keynes until further notice. The heavily reduced footfall means we can better deploy both cleaners and hygiene supplies elsewhere on the station.

Accessible toilet facilities remain unaffected and full toilet facilities remain open on platforms 3 and 4.

Waiting room facilities are also closed at this station until further notice. 

 

General information

Station Operator: LN
Station Code: MKC
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

All Ticket Vending Machines are located in the Booking Hall.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day

**Milton Keynes Central is accredited by the Secure Station Scheme**

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: Convenience store Passport Photo Booth
Station Buffet: Yes
Station Buffet Note: Coffee shop Coffee kiosk Food vending machine
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The toilets are located on 1 and 3. Please be advised the non-accessible toilets on Platforms 1 and 2 are locked out of use until further notice. The National key toilets are located on the Main Concourse (operated by a RADAR key), Platform 1 and Platform 3. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The toilet facilities are available: Monday - Sunday 05:00-23:00.

Waiting Room: No
Waiting Room Note:

The waiting room facilities at Milton Keynes Central will be locked out of use until further notice. We apologise for any inconvenience this may cause to your journey.

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Indigo
Spaces: 964
Annual Charge: £1298.00
Daily Charge: £11.00
Monthly Charge: £151.00
Three Monthly Charge: £362.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 900
Type: Stands
Location: Front of station
Cycle Storage CCTV: Yes

Other transport

Taxi Rank: Yes
Taxi Rank Note:

Taxis can be obtained outside the front of the station. www.traintaxi.co.uk

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

There is an accessible Ticket Office window on the main concourse.  The counter on this window can be lowered to help wheelchair users and other customers.

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are accessible - situated on the concourse and at the front of the station outside the main entrance

Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Level access to booking hall and footbridge. 35 steps down to all platforms (1-5) or step-free via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Accessible parking bays.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Staff Help Available Note:

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.

Assisted Travel:

If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 26/07/2021 19:30:46