Olton

Address

Olton station
Warwick Road
Solihull
B92 7AR

Ticket office

Monday: 7:00 AM to 3:00 PM
Tuesday: 7:00 AM to 1:00 PM
Wednesday: 7:00 AM to 1:00 PM
Thursday: 7:00 AM to 1:00 PM
Friday: 7:00 AM to 8:00 PM
Saturday: 8:00 AM to 8:00 PM
Sunday: 11:00 AM to 1:00 PM

General information

Station Operator: WM
Station Code: OLT
Staffing Level: partTime
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Permit to TravelĀ Machine is available for use when the Ticket Office is closed.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Olton Station is accredited by the Secure Station Scheme**

Customer Help Points: Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Toilets Note: The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 1. The toilet facilities are available: Monday - Thurday 07:00-19:00, Friday - Saturday 07:00-20:00 and Sunday 09:15-16:45. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room: Yes

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Network West Midlands
Spaces: 98
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Stands
Location: Outside Main Station Entrance
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Outside station entrance

Taxi Rank: Yes
Taxi Rank Note:

Lyndon 0121 706 5454 Angies 0121 707 1881 Speedline 0121 707 7777

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Level access to Booking Hall and subway, then 24 steps or lift to island platforms 1 and 2.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Pick-up in car park only.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday 7:00 AM to 3:00 PM
Tuesday 7:00 AM to 1:00 PM
Wednesday 7:00 AM to 1:00 PM
Thursday 7:00 AM to 1:00 PM
Friday 7:00 AM to 8:00 PM
Saturday 8:00 AM to 8:00 PM
Sunday 11:00 AM to 1:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 10/05/2021 08:18:07