Pontypridd station
CF37 1DT

Ticket office

Monday: 6:00 AM to 2:15 PM
Tuesday: 6:00 AM to 2:15 PM
Wednesday: 6:00 AM to 2:15 PM
Thursday: 6:00 AM to 2:15 PM
Friday: 6:00 AM to 2:15 PM
Saturday: 8:30 AM to 4:45 PM
Sunday: Unavailable

Station details


The lifts are out of order between Platform 3 and Station footbridge at Pontypridd station.

General information

Station Operator: AW
Station Code: PPD
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room: No

Car parking

Car parking: No


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Stands

On the platform

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Wait outside the main entrance adjacent to the taxi rank

Taxi Rank: Yes
Taxi Rank Note:

Taxi rank within 100m and clearly signposted

Bus Service: Yes
Bus Service Note:

Buy a Pontypridd PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note: On platform 1
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category A.

Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift.

Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street.  Access between Platforms 1, 2 and 3 is via a footbridge with lifts.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine(s) take cash, and major debit and credit cards.

Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 10/08/2022 04:55:53