Rugeley Trent Valley

Address

Rugeley Trent Valley station
Colton Road
Rugeley
WS15 3HA

General information

Station Operator: WM
Station Code: RGL
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine is located at the station entrance.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Rugeley trenmt Valley Station is accredited by the Secure Station Scheme**

Customer Help Points: Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: SABA UK
Spaces: 24
Annual Charge: £615.00
Daily Charge: £6.00
Monthly Charge: £72.00
Weekly Charge: £22.50
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website
Note:

Car parking charges will apply at this station from 19th January 2015. Until then parking is free.

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 16
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: In the event of engineering the bus/coach will collect from: In station car park alongside station entrance
Taxi Rank: Yes
Taxi Rank Note:

Rugeley Trent Valley (RGL) Station Aline 01889 577774 Chase 01889 584548 60/61 01889 586061

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

None

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step-free access to platform 3 via short slope. 30 steps up to footbridge then 30 steps down to platforms 1 and 2 (island).  No step free access to island platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: No
Staff Help Available Note:

This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.

Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 24/09/2021 23:58:50