Runcorn East


Runcorn East station
Barnfield Avenue

Ticket office

Monday to Friday: 7:00 AM to 12:00 PM
Saturday: 8:00 AM to 1:15 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: RUE
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Transport for Wales
Spaces: 50
Car Parking Contact Available: No
Phone number: 03333211202
Website: Go to website


Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: The bus stops on Barnfield Avenue nearest to the station car park.

Towards Manchester - Wait at the bus stop on the same side of the road as the car park.

Towards Chester- Wait at the bus stop on the opposite side of the road as the car park. 

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

The nearest bus stops are

From the ticket office walk up the steps apx 50m to main road.


Take footbridge by station entrance, walk apx 75m.


Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:
Accessible Public Telephones: No
Accessible Public Telephones Note: Located outside the ticket office on the wall
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Category B2

Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.  Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient. Access between both platforms is via a footbridge

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website:

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

This ticket machine does not accept cash.  Payment is by major debit or credit card only. 

Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note:

No platform staff available at station however assistance is provided by the Conductor on the train.

The information in this document was generated 18/09/2021 13:17:42