Runcorn East

Address

Runcorn East station
Barnfield Avenue
Runcorn
WA7 6EP

Ticket office

Monday to Friday: 7:00 AM to 12:00 PM
Saturday: 8:00 AM to 1:15 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: RUE
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Transport for Wales
Spaces: 50
Car Parking Contact Available: No
Phone number: 03333211202
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: The bus stops on Barnfield Avenue nearest to the station car park.

Towards Manchester - Wait at the bus stop on the same side of the road as the car park.

Towards Chester- Wait at the bus stop on the opposite side of the road as the car park. 


Taxi Rank: No
Bus Service: Yes
Bus Service Note:

The nearest bus stops are

From the ticket office walk up the steps apx 50m to main road.

or

Take footbridge by station entrance, walk apx 75m.

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:
Accessible Public Telephones: No
Accessible Public Telephones Note: Located outside the ticket office on the wall
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Category B2

Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.  Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient. Access between both platforms is via a footbridge

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

This ticket machine does not accept cash.  Payment is by major debit or credit card only. 

Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note:

No platform staff available at station however assistance is provided by the Conductor on the train.

The information in this document was generated 18/09/2021 13:17:42