Ticket buying & collection
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
On each platform
Station Car Park
On platform 1
Not served by rail replacement.
Local bus services
This station has step free access between platforms to both platforms via the level crossing on High Street and approximately 50 metres apart.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point will be arranged on request.
Details of nearest taxis are shown on station information poster
This is a Driver only operated train service and the station is unstaffed. If a member of staff is available they will be sent from another station to assist or a taxi supplied therefore booking is strongly recommended. Alternatively, customers are advised to use Harlow Town (3 miles north) or Broxbourne (5 miles south) for trains towards London or Cambridge where assistance is available for all services.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 28/06/2022 19:30:51