Monday to Friday:
6:00 AM to 2:00 PM
6:00 AM to 2:15 PM
8:00 AM to 5:00 PM
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Customer Help Points Note:
Passenger Information Systems:
Station Buffet Note:
Cold drinks vending machine Food vending machine
Telephones (Cards & Coins):
Station Car Park
National Car Parks Ltd
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
0345 050 7080
Cycle Storage Availability:
On station frontage, and on platform 1
Cycle Storage CCTV:
Location for rail replacement services:
'Rail replacement will operate from Cambridge Road Bus stops.
Bus Service Note:
Sawbridgeworth is a PlusBus location click here to see the PlusBus map
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has step free access to both platforms via the Station Road level crossing approximately 50 metres between platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:15 AM to 2:00 PM
Saturday 6:15 AM to 2:15 PM
Sunday 10:00 AM to 3:00 PM
Staff Help Available Note:
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Harlow Town (5 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 29/06/2022 12:01:18