Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: South Western Railway
Ticket Office Note:
Located at the bottom of the ramp onto the station
Lost Property Contact Available:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Customer Help Points Note:
Help points are available on all platforms
Telephones (Cards & Coins):
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
To Woolston/Southampton, in Station Road by the 'Stop & Shop' store adjacent to footpath leading to station.
To Bursledon/Fareham, in Station Road between Cranbury Road and Sholing Vicarage driveway.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category B Station - There is step-free access to Platform 2 (for trains to Fareham) using a long ramp (40m) at approx 1:10 gradient (up to 1:7 in places). There is no step-free access to Platform 1 (towards Southampton, which is accessed via a stepped footbridge only).
Please be aware that this station has no tactile paving on the platform edge.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
Staff Help Available:
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
The information in this document was generated 22/10/2021 20:14:55