Shotton Station
Alexandra Street

Ticket office

Monday: 7:30 AM to 12:30 PM
Tuesday: 7:30 AM to 12:30 PM
Wednesday: 7:30 AM to 12:30 PM
Thursday: 7:30 AM to 12:30 PM
Friday: 7:30 AM to 12:30 PM
Saturday: 8:45 AM to 1:45 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: SHT
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: Flintshire County Council
Spaces: 26
Daily Charge: £1.50
Car Parking Contact Available: No
Phone number: 01352 752121
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: no
Spaces: 20
Type: Stands

In the car park

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use the bus stop on Chester Road West in front of the Shotton Kebab House.

Taxi Rank: Yes
Taxi Rank Note:

Taxi office outside the station.

Bus Service: Yes
Bus Service Note:

The nearest bus stops are located outside the station on Chester Road West.


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B3.

Shotton station is split into two levels. Shotton and Shotton High Level.

At Shotton (Platforms 1 and 2):

No wheelchair access to Platform 1 (to Chester).

Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

Customers are advised to travel to Flint and change trains.

The nearest fully accessible station to Shotton is Flint.

Shotton High Level (Platforms 3 and 4):

No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.

The nearest fully accessible station to Shotton High Level is Hawarden Bridge.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 09/08/2022 00:52:44